Head Therapist - Full time, permanent Location: Farnham, SurreySalary: £28,000 - £30,000 plus bonus/commission We are seeking a dedicated Head Therapist who thrives in a dual role, both delivering high-quality treatments and driving business performance through effective team leadership. In this position, you’ll manage and guide a small spa team while also performing treatments. This hybrid role offers an opportunity to lead with a hands-on approach and a positive, can-do attitude.Set in a luxurious, quintessentially English country house just outside London, this opulent spa is a hidden gem where you can grow your career. You will lead and motivate a committed team, ensuring they deliver treatments to a high standard and create unforgettable spa experiencesKey Responsibilities:- Acting as the first point of contact for clients and team members.- Performing treatments to an exceptional standard.- Supervising, training, and developing team members, fostering a culture of continuous improvement.- Managing bookings, creating staff rotas, handling stock, and recruiting new team members.- Conducting team meetings, addressing any issues, and sharing important updates.- Promoting treatments and driving product sales with enthusiasm.- Ensuring excellent guest service standards are consistently met.Requirements:???????- NVQ Level 3 in Beauty Therapy (required).- Capable and dedicated to delivering high levels of guest care.- Strong team player with a commitment to exceeding customer expectations.- Excellent interpersonal and communication skills.- Motivated, uses own initiative, and has the right attitude to work.- Proficiency in English and strong computer skills.Benefits:- Accommodation available in the hotel (twin sharing basis) at £350 per month, including one meal a day.- Commission: 8% on treatments and retail.- 8-hour shifts, 5 days a week, with varying schedules across 7 days. Eligibility to live and work in the UK required, with documented proof needed as part of the recruitment process. The business strongly believes in mutual commitment and look after employees who demonstrate respect and a good work ethic. If you are dedicated to delivering exceptional guest care and want to be part of a prestigious spa team, we would love to hear from you.Apply today and take the next step in your spa therapy career