The Company:
* Established in September 1996
* Distributor of a full range of Heavy Machinery equipment in the Southeast of the UK.
* New Machinery, Used Machinery, Generators.
The Role of the Field Service Engineer
* Investigate, diagnose and resolve customer reports of technical problems with equipment.
* Service a wide variety of machines both on and off site.
* Ability to work independently to troubleshoot and solve problems.
* Complete job cards to a high standard promptly and within a given timeframe.
* Complete paperwork and timesheets in a timely manner.
* Request parts efficiently and effectively.
1. Good customer service skills.
2. Develop and maintain good working relationships with internal and external customers.
3. Supervise apprentices, when required, to ensure a high quality of work and safe working procedures are maintained.
4. Ensure compliance with relevant procedures when repairing and inspecting equipment.
5. Ensure work/personal equipment complies with all safety standards.
6. Always present a professional image.
7. Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and ...