Attend a range of customer sites to provide high quality support on installation and configuration of IT hardware and software products, within the required parameters. Security clearance or the willingness to apply will be required for this role. Full UK driving licence.
Key Responsibilities:
1. Experience in the installation & configuration of desktops and laptops including user data migration, network printing, network drives.
2. Assisting with the initial build and configuration of new or existing laptops and desktops.
3. Floor walking activities to support Deployment activities.
4. Provide the customer with high levels of customer service and have a proven background in doing so.
5. Excellent communication skills.
6. Candidates must have the ability to work on their own and within a team.
7. Willingness to be able to stay away when required.
8. Clean Driving License is essential.
9. Undertake Security Clearance applications.
Skills and Experience:
1. Attend a range of customer sites to provide high quality support on installation and deployment of IT hardware and software products, within the required parameters.
2. Work efficiently and proactively to deliver IT support and deployments services to a wide portfolio of customers.
3. Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner.
4. Become a trusted adviser to the customer across a range of technical areas.
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people, and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer. SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Salary Package:
£24,000-£27,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year.
Hours:
9.00 am - 5.30 pm Monday - Friday.
Interview Process:
2-stage process.
Why SCC?
1. An inclusive workplace.
2. Excellent package: solid basic and company benefits.
3. Hybrid working & core hours in line with role requirements.
4. Career development and life-long learning opportunities.
5. Opportunity to join Europe's largest privately-owned IT Company.
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