Your new company
One of our clients in Redhill are recruiting a Billings Manager.
Your new role
1. Ensure correct billing, resolve errors, and validate invoices before sending them to customers.
2. Responsible for the monthly billing cycles.
3. Oversee systems for accurate billing and customer account management.
4. Manage and train the Billing team, and be the go-to expert.
5. Handle activations, deactivations, and package changes promptly.
6. Coordinate with customers, suppliers, and internal teams to complete processes accurately and on time.
7. Generate reports, manage ticketing queues, and resolve queries and complaints quickly.
What you'll need to succeed
1. Ability to lead and manage a team effectively.
2. Proven track record in delivering high-level global customer service.
3. Vital for ensuring accuracy in billing and provisioning processes.
4. The ability to quickly resolve or escalate issues.
5. Proficiency in Excel (creating pivot tables, charts, and lookup queries)
What you'll get in return
1. Hybrid options post probation period.
2. Free parking onsite.
3. Match up to 7.5% on your pension.
4. 25-day holiday plus bank holiday.
5. Private healthcare.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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