Salary The starting salary will be £33,232 per annum pro rata subject to knowledge, skills and experience. Contractual hours 29.2 Package Generous holiday allowances, flexible working, pension scheme and relocation package (if applicable). Education and Academic Services This new part-time (0.8 FTE) post is available immediately on a permanent basis. This role offers the opportunity for hybrid working – some time on campus and some from home. Are you passionate about providing exceptional support to students and contributing to their academic journey? Are you an experienced administrator with the knowledge and skills to be able to train and develop colleagues? Do you enjoy designing and delivering training and coaching to colleagues? Are you an experienced administrator with an excellent knowledge of Higher Education administrative processes? Do you enjoy reviewing and developing systems and processes? Are you fantastic at communicating and making things run smoothly? Do you have a passion for supporting and developing colleagues? If so, our SITS training officer role in Student Records could be for you. Summary of the role As a key member of the Student Records team on the Streatham campus, you'll work to train new and existing staff on the student record system (SITS) as well as reviewing and improving systems and processes. In this unique role you will collaborate with all Education Support team - supporting both standard and non-standard programmes to ensure the accurate management of student record data. This role forms a vital part of our support services, including delivering face-to-face training for staff, as such, the role holder will be expected to work from campus for approximately two days per week, which will need to be flexible according to the on-campus training/demands. This role holder will also be required to travel to the Penryn campus on a regular basis. Responsibilities: Design and deliver a comprehensive cross platform training programme for new and existing staff on the SITS student records system. Develop and manage training materials. Review and develop existing processes to ensure maximum efficiency and accuracy. Act as a source of advice and expertise on correct data management and SITS utilisation. About You: We are looking for dynamic and committed individuals with: An excellent knowledge of Higher Education administration systems and processes. The ability to design and deliver engaging training for staff of varying knowledge and experience. Outstanding communication and presentation skills. Experience of Education Support systems including SITS. Please ensure you read the Job Description and Person Specification for full details of this role. The University of Exeter We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes. Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City. Our Equality, Diversity and Inclusion Commitment We are committed to ensuring reasonable adjustments are available for interviews and workplaces. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Benefits We offer some fantastic benefits including: 41 days leave per year Options for flexible working Numerous discounts at leading retailers Onsite gyms on all of our campuses and a cycle to work scheme Sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy Stunning campus environments in Exeter and Cornwall, in the beautiful South West of England Further information Please contact Beth King, Student Records Team Leader on B.R.Kingexeter.ac.uk or Jodie Davies, Student Administration Operations Manager on Jodie.Daviesexeter.ac.uk