Conference and Banqueting Sales Office Manager
Location: Scarborough, YO11 2HE, United Kingdom
Address: St. Nicholas Street
INDLP
The Royal Hotel, Scarborough is located at the centre of Scarborough and overlooking the beautiful South Bay. The Royal Scarborough boasts 159 classically styled bedrooms as well as a favourable sea view Restaurant and the Java Lounge. We also cater for conferences & events, with 3 large function rooms that can accommodate up to 300 delegates.
Benefits include:
* Career development opportunities throughout the UK
* Significant staff discount rates when staying at one of our 60 hotels in the UK
* 50% discount off food and drink if staying at one of our hotels
* Friends and family hotel stay discounts
* Reduced membership at our Leisure clubs
* Free meals on duty (when applicable)
* Free Uniform (if applicable to your role)
* Up to 28 days holiday including bank holidays per annum
* Auto enrolment pension scheme
Your duties will include:
* Showcase a clear understanding of the hotel's business strategies with a heavy focus on corporate meetings and events.
* Update action plans and financial objectives quarterly.
* Identify new markets and business opportunities and increase sales.
* Represent Hotel in various events and exhibitions.
* Conduct sales calls and arrange site inspection trips to the hotel by clients.
* Provide quick and timely responses to enquiries and develop professional long-term business relationships.
* Support the hotel's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
The successful candidate will be experienced in hotel sales and have supervisory experience. They will approach tasks with a can-do attitude, with the ability to communicate effectively with customers and colleagues alike. This is a busy office and experience in Microsoft Office and hotel software such as Opera Cloud will be advantageous.
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