Job summary We are looking to recruit an enthusiastic and professional medical receptionist to join our existing team. Experience of working within a GP Surgery environment is preferable. The role is for 28.5 hours per week over Monday, Tuesday and Friday. Main duties of the job The purpose of the receptionist's job is to ensure that patients are able to access health services including contact/make an appointment to see a clinician in the appropriate manner depending on need and that all patient records are up-to-date and available for all users when required. Excellent customer service skills are required along with a professional attitude at all times. About us Aylesford Medical Centre is located within the Royal British Legion Village near to junction 5 of the M20 motorway. We have a varied patient demographic and aim to provide the best care possible to all of our patients. Date posted 01 October 2024 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Part-time Reference number A5625-24-0006 Job locations Admiral Moore Drive Royal British Legion Village Aylesford Kent ME20 7SE Job description Job responsibilities Maintain and monitor the practice appointment system. Process personal, telephone and e-requests for appointments. Answer incoming phone calls, transferring calls and dealing with the callers'requests appropriately. Signposting patients to the correct service. Initiating contact and responding to, requests from patients, team members and external agencies. Photocopying and other general admin duties. Data entry of new and temporary registrations and relevant patient information as required. Manage all queries as necessary in an efficient manner. Support all clinical staff with general tasks as requested. Job description Job responsibilities Maintain and monitor the practice appointment system. Process personal, telephone and e-requests for appointments. Answer incoming phone calls, transferring calls and dealing with the callers'requests appropriately. Signposting patients to the correct service. Initiating contact and responding to, requests from patients, team members and external agencies. Photocopying and other general admin duties. Data entry of new and temporary registrations and relevant patient information as required. Manage all queries as necessary in an efficient manner. Support all clinical staff with general tasks as requested. Person Specification Experience Desirable Experience of working as a medical reception within a GP Surgery is preferable but not essential. Person Specification Experience Desirable Experience of working as a medical reception within a GP Surgery is preferable but not essential. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Aylesford Medical Centre Address Admiral Moore Drive Royal British Legion Village Aylesford Kent ME20 7SE Employer's website https://aylesfordmedicalcentre.nhs.uk/ (Opens in a new tab)