Job summary Under the Data Protection Act data subjects have a right to have access to and copies of their records, this role is to assist in the provision of these records You will be required to work as part of a small team, communicating effectively and courteously with a wide range of internal and external personnel. You will be involved in all aspects of locating personal files both physical and electronic and preparing them for disclosure to a tight deadline. Main duties of the job To work on own initiative to prioritise, assist with the management and allocation of the administrative workload of the department within clearly defined policies and procedures, but understand when to escalate for assistance. To clearly and accurately identify information which will be released to outside agencies and individuals (restricting information where appropriate), adhering to the Data Protection Act 2018, UK General Data Protection Regulation and Access to Health Records Act 1990 To record all requests on Datix (reporting system) To receive, log and action any incidences of misfiled personal identifiable information. To take calls from the public, solicitors and the Police in response to their requests. About us Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region. The Trust employs 5,000 staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods. The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally. We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community. Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career. Date posted 10 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa pro rata Contract Permanent Working pattern Full-time Reference number 156-6703096 Job locations Royal Cornwall Hospitals Trust Truro TR1 3LJ Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Work health assessments Criminal record check standards Right to work checks For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants. We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Work health assessments Criminal record check standards Right to work checks For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants. We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. Person Specification Essential Essential Educated to GCSE level or equivalent to include English and Maths NVQ Level 3 in Business Administration or equivalent qualification and experience Desirable Practical Data Protection Act Knowledge Practical Records Management knowledge Essential Essential Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990 Previous experience of working within an office environment. Experience of working with Windows based packages to include Word, excel and Access Database Desirable PAS Basic Modules & other hospital IT systems Person Specification Essential Essential Educated to GCSE level or equivalent to include English and Maths NVQ Level 3 in Business Administration or equivalent qualification and experience Desirable Practical Data Protection Act Knowledge Practical Records Management knowledge Essential Essential Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990 Previous experience of working within an office environment. Experience of working with Windows based packages to include Word, excel and Access Database Desirable PAS Basic Modules & other hospital IT systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal Cornwall Hospitals Trust Address Royal Cornwall Hospitals Trust Truro TR1 3LJ Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)