Connect44 is a company that truly values its employees and fosters a culture of collaboration and innovation.
Position Overview
Connect 44 is looking for a Process Improvement Specialist to join the team
Available Positions: 1 position
Job type: Contract
Job Ref. Number: PIS
Connect 44 is looking to hire an Process Improvement Specialist to join our team.
Role Details:
* Collect, process, and analyze data to transform it into meaningful insights that can guide strategic
actions
* Identify, plan, and implement key projects to improve quality, reduce costs, and increase productivity
* Provide management with status updates, feedback, and appropriate reporting
* Use appropriate measurement, analysis, and evaluation methods to accurately identify and document
process improvements
* Evaluate process improvement information, including policy and procedures to identify inefficiencies
and coordinate to determine a future state that satisfies the business requirements
* Drive the discovery, design, and implementation of transformation activities – including process
improvements, service efficiencies, and automation activities
* Work with Service Delivery teams to create a clear roadmap of activities required to achieve project
objectives, including service improvement plans with customers
* Ensure an effective RAID is in place for the project
* Support with customer stakeholder meetings as appropriate
* Ongoing support towards new business initiatives where required.
* Where required, support the transition and transformation of wider group-based services and
initiatives.
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