Description We have been retained by a business who are looking for an Internal Sales Administrator to join the team, based in Accrington. Part time – 3 days a week. Key Responsibilities Efficiently process customer orders ensuring details are entered into the system accurately and delivered with the correct documentation. Respond to customer queries on availability of product, expected shipping dates and invoices. Liaise within internal departments to ensure customer time frames are met. Ensure customer/order records are complete with updated information regarding delivery issues, amendments, changes to customer requirements. Raise Purchase Orders for export transport and liaise with hauliers regarding collection and delivery dates. Prepare Commercial invoices, Packing Lists, Customs Documents and any other relevant export documentation. Support the Internal Sales Manager and Sales Team to compile weekly and monthly sales reports. Knowledge/Experience Ability to work independently and as part of a team in a fast-paced environment. Confident, clear and polite on the phone and able to take phone calls from customers. Able to organise work with what needs to be done. Strong communication skills. Competent on Microsoft included Word and Excel. Salary & Benefits £26,500 (FTE) – based on 23 hours pro-rata will be £16,000 25 Days Annual Leave Bank Holidays (Pro-rata) Pension via salary sacrifice up to 7% matching contribution Life Assurance Employee benefits portal