Job summary Would you like to join our team of friendly Receptionists and Administrators? We are looking for an enthusiastic and supportive Full time Medical Receptionist to work 37.5 hours a week, Monday to Friday 10:30 and 18:30 and one in every four Saturdays 09.30am 12.30pm, on a shared rota system with colleagues. Main duties of the job The successful candidate will be responsible for undertaking a wide range of reception duties and the general provision of support to other members of the practice team at both clinical and administrative levels. Duties will include greeting and directing patients, effective use of the appointment system, processing of information, assisting patients as required and providing general office support such as filing, post, data entry etc. You will need to be of a mature and empathetic nature, and have a friendly can do attitude. Good literacy and IT skills are essential as the majority of work will involve inputting data onto the computer. Knowledge of the EMIS Web medical software system is essential. About us We are a busy, proactive, teaching practice with a commitment to providing our diverse patient population with an excellent quality of care. Our very friendly team is made up of 5 GPs, a Practice Pharmacist, 2 Practice Nurses, Nursing Associate and 10 Administrative staff. We are a sociable bunch and regularly meet up outside of work. The role offers an attractive rate of pay and membership of the NHS Pension Scheme (subject to eligibility). Date posted 11 December 2024 Pay scheme Other Salary £12 an hour Contract Permanent Working pattern Full-time Reference number A2358-24-0003 Job locations 21 Arsenal Way London SE18 6TE Job description Job responsibilities Job responsibilities Dealing with all telephone queries/requests from patients Make appointments and check in patients on the computerised appointments system Distribute mail Act as first point of contact for visitors Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Filing and scanning post in medical records Email and photocopy as requested To assist actively with the achievement of QOF (Quality Outcome Framework) and other targets Be able to cover all reception positions as necessary Overtime is required from time to time to help covering holidays and sickness. Other task allocated by GPs or Practice Manager Job description Job responsibilities Job responsibilities Dealing with all telephone queries/requests from patients Make appointments and check in patients on the computerised appointments system Distribute mail Act as first point of contact for visitors Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Filing and scanning post in medical records Email and photocopy as requested To assist actively with the achievement of QOF (Quality Outcome Framework) and other targets Be able to cover all reception positions as necessary Overtime is required from time to time to help covering holidays and sickness. Other task allocated by GPs or Practice Manager Person Specification Experience Essential Experience essential Experience using EMIS web Experience of working in primary care Experience of working in a GP practice Person Specification Experience Essential Experience essential Experience using EMIS web Experience of working in primary care Experience of working in a GP practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Royal Arsenal Medical Centre Address 21 Arsenal Way London SE18 6TE Employer's website https://www.royalarsenalmedicalcentre.co.uk (Opens in a new tab)