Croydon, United Kingdom | Posted on 17/09/2024
Johnsons 1871, Our services are diverse and our delivery more so. With depots throughout the UK, we offer the opportunity to welcome you into a community which thrives on inspiring the future pioneers of our industry, whilst upholding our old-fashioned values. Our aim is to invest in the best people, training and processes and we never stop adapting and evolving to suit the needs of our changing world.
Job Description
We are looking for Removals Supervisors. A driving licence is essential.
Johnsons 1871 is the over-arching group label that covers a range of consumer, but mainly B2B brands, operating in the moving, asset, project, and facilities management arenas.
Our businesses add a tremendous amount of value above and beyond simply moving things from A to B. With innovative and market-leading tools for asset tracking and management and a Sustainability First message, Johnsons has big ambitions and already wins day after day against their competition.
We are an equal opportunities employer. Our policy is to recruit a diverse workforce that reflects the communities we work in and follows the guidelines of the Equal Opportunities Act 2010.
Our aim is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
Role and Responsibilities
1. Act as a Project Coordinator as appropriate
2. Managing and being responsible for the Health and Safety of colleagues on the move
3. Driving company vehicles as entitlements allow
4. Leading and managing aspects of smaller moves/projects and working in conjunction with a Move Manager to complete larger projects/moves
5. Promoting company core standards and values
6. Educating, training and developing other team members in delivery emphasising best practice, quality and standards
7. Conducting and training colleagues on technical aspects of decommissioning/commissioning of either furniture and/or IT
8. Ensure working practices are safe and follow company best practice standards
9. Acting as a client liaison on site between different departments and the onsite team
10. Completing regular removals activities as and when required
Day to Day
1. Leading, organising and managing move teams
2. Able to conduct point of work risk assessments and health and safety checks as required including assuring PPE is worn at all times.
3. Able to deal with changing client needs and react to changes and deliver an excellent service
4. Deliver excellent customer service through liaising and communicating with the customer
5. Decommissioning/commissioning of either furniture and/or IT
6. Safely packaging items before removal or storage
7. Wrap & protect furniture into special wrappings and packing cases for shipping overseas
8. As a specialist packer, you might go to a location before the move to wrap and pack delicate items, like china, glass, artwork and antiques
9. Using packaging to protect fragile items such as computers or antiques.
10. Taking apart larger items of furniture for packing and removal
11. Taking down curtains and lifting carpets if needed
12. Removing doors, door frames or windows to get large pieces of furniture in or out of a building
13. Packing items, loading them into your vehicle and securing them safely
14. Checking that all goods are secure before driving off.
15. Driving to the new location, unloading the items, reassembling large items and placing them where the customer wants them.
16. Unwrapping furniture and unpacking cartons.
Requirements
Qualifications and Education Requirements;
1. Full UK Driving Licence - Essential
2. Experience of supervising teams
3. Experience of removals
4. Team Leadership (NVQ or equivalent)
Preferred Skills / Qualities;
1. Well Groomed
2. Physically fit
3. A polite, friendly manner and good communication skills
4. A careful and methodical approach to your work
5. The ability to work out the most effective way to load items
6. An honest and responsible attitude to other people's property
ADDITIONAL NOTES
Long-distance moves, for example to a European country, involve nights away from home, which usually means sleeping in the vehicle. Most vehicles now have sleeper cabs and cooking facilities.
Operatives spend a lot of time in the cab of the removal vehicle, travelling to and from base and between loading and unloading points.
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