FRENCH SELECTION (FS) Swedish or Norwegian speaking customer service Location: Cardiff Salary: £27,000 per annum Ref: 761WA To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 761WA The company: Successful private equity with operations in Europe Main duties: Responsible for providing exceptional customer support, managing inquiries and claims, collaborating with departments to ensure a seamless experience, and maintaining customer satisfaction The role: - Focus on customer service queries and claims handling- Provide exceptional support to customers and manages inquiries- Facilitate efficient resolution of claims- Communicate effectively with customers- Investigate and assesses claims- Collaborate with relevant departments for seamless customer experience- Play a critical role in maintaining customer satisfaction- Build strong customer relationships- Uphold the company's reputation for outstanding service and fairness The candidate: - Fluent in Swedish or Norwegian (written and spoken) - Customer-oriented with a passion for providing excellent service- Strong verbal and written communication skills for interacting with customers, colleagues, and stakeholders- Skilled in building positive, productive relationships with customers and team members- Adaptable to changing priorities, schedules, and customer needs- Self-motivated and proactive, able to meet targets and deadlines independently- Attentive to detail and accuracy in handling customer inquiries and documentation- Excellent organizational skills to prioritize tasks and manage workloads efficiently The salary: £27,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.