Delivery Manager Leading Tech Services Company (Hybrid) This role is ideal for someone with experience in Cyber Security, Testing and QA, or both. Package up 80k 20% Bonus Excellent Benefits As a Delivery Manager, you will play a crucial role in ensuring the smooth execution of client projects, driving operational excellence, and exceeding client expectations. You will oversee project delivery, manage risks, and collaborate closely with key stakeholders to enhance efficiency and profitability. Acting as a strategic partner, you will proactively identify opportunities for growth and improvement, ensuring that both clients and internal teams achieve their objectives seamlessly. Key Responsibilities: Expanding Client Engagements: Work alongside the Client Success Manager and Sales teams to explore and secure new business opportunities within existing accounts. Identify areas for service expansion, drive innovative solutions, and position the company as a trusted industry leader. Delivering High-Quality Outcomes: Take ownership of project execution, ensuring all deliverables meet deadlines, quality standards, and client expectations. Act as the main point of contact for project-related concerns, resolving challenges swiftly and maintaining strong client relationships. Enhancing Cost Efficiency: Collaborate with the Client Success Manager to optimise project costs through strategic resource management, near-shoring/offshoring, and process improvements. Identify ways to enhance margins while maintaining service excellence. Driving Continuous Improvement: Champion best practices and innovative approaches to improve delivery processes. Encourage a culture of ongoing learning, adaptability, and innovation within the team. Building a Strong Delivery Team: Provide mentorship and support to team members, fostering a high-performance and collaborative work environment. Encourage knowledge sharing and effective problem-solving. Utilising Data-Driven Decision Making: Track and analyse project performance metrics to drive informed decision-making. Provide regular insights to stakeholders, proactively addressing risks and identifying opportunities for optimisation. Engaging with Stakeholders: Maintain clear and open communication with internal and external stakeholders. Address project concerns proactively and ensure alignment on expectations throughout the project lifecycle. Representing the Companys Expertise: Actively promote the companys values, capabilities, and expertise within the industry. Build strong professional relationships and engage in relevant networking and thought leadership initiatives. Key Requirements: Ideally, you will have experience in Cyber Security, Testing and QA, or both. Demonstrated experience in project delivery, ensuring successful, on-time, and cost-effective execution. Strong ability to implement efficiency strategies and optimise resource allocation. Excellent communication and stakeholder management skills, with the ability to build trust and maintain long-term partnerships. Proactive and solution-oriented mindset, with a focus on team development and continuous improvement. Passion for fostering a collaborative, high-performing team environment. Objectives of the Role: Consistently deliver high-quality projects that meet deadlines, budgets, and client expectations. Implement strategic cost-saving measures to maximise efficiency and profitability. Continuously refine delivery processes, ensuring innovation and operational excellence. Build and maintain strong client and stakeholder relationships. Foster a positive, dynamic, and collaborative team culture. Position yourself as a trusted expert and advocate for the companys services and values. This is a fantastic opportunity for a motivated and strategic delivery leader to make a significant impact within a leading tech services company.