Are you an organised and professional leader with a natural ability to care for the needs of others? Then why not work with us as a Senior Student Welfare Officer in summer 2025? The Senior Student Welfare Officer role is highly rewarding, as it combines team leadership, customer service, and direct care for students' well-being.
At Stafford House Study Holidays, we welcome over 6,000 students (ages 8-17) from overseas during the summer to help them improve their English. Students stay with us for 7-14 days at one of our seven fantastic school locations, taking part in a rich academic, activities, and excursions programme. Our dedicated Student Welfare Team supports all pastoral and well-being needs, ensuring every student feels safe, comfortable, and supported throughout their time with us.
Our Senior Student Welfare role is pivotal in supporting our students, group leaders, and team of Student Welfare Officers. Locations: Bournemouth, Canterbury, Cambridge, Central London, Uxbridge, Northampton, and Oakham. You will provide wrap-around care for our students, and it is necessary to be residential for the duration of the contract. The good news is you don't need to be local to our school locations to apply!
Contracts: Select a contract of 4-6 weeks, from 19th June to 10th August 2025 (25th August in Central London). You must be available throughout July, as this is our busiest period. You must be available for a training day in June 2025.
Hours: This senior position requires 52 hours per week over 6 days. This is a residential position; therefore, we provide full-board accommodation.
Responsibilities:
1. Support young students who visit us from overseas to learn English.
2. Be guided by your Welfare and Accommodation Manager and/or the Centre Director, acting as their responsible adult, and/or support their Group Leader.
3. Facilitate an Enhanced DBS check as part of our safer recruitment policy.
4. Allocate accommodation and make plans to ensure that our overseas students' needs are met prior to arrival.
5. Complete admin duties, such as logbooks and Health & Safety records.
6. Manage essential aspects of our students' stay; ensuring they get to lessons on time, supervising mealtimes, and working with their Group Leaders.
7. Cover the duties of care for our students overnight, on a rota basis.
8. Provide pastoral support to ensure their holistic well-being and welfare.
Requirements:
1. Experience of working in a fast-paced, fun, and multicultural educational environment.
2. Residential experience and preferably experience of working within a summer school environment.
3. Good level of spoken and written English.
4. Must have the right to work in the UK on a full-time basis throughout your contract.
Pay: £634.92 per week + holiday entitlement. Incentive: Employees may receive a £500 discount on CELTA training course provided by Stafford House, post qualifying contract. (T&Cs apply, contact us for more information)
WHO ARE WE? Stafford House has over 70 years' experience in providing international students with great English language study experiences in the UK. Our mission is to educate, inspire, and help our students enjoy our locations, empowering them with the confidence to realise their personal potential.
OUR COMMITMENT TO SAFEGUARDING: CATS Global Schools are committed to safeguarding and promoting the welfare of our students and expect everyone connected with the organisation to share this commitment.
OUR COMMITMENT TO INCLUSION AND DIVERSITY: We are committed to diversity, inclusion, and belonging.
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