Do you have Collections, Sales/Account management or Customer Service experience looking to start or develop your career in Collections? One of the fastest growing and highest rated commercial energy suppliers in the UK are looking to recruit an experienced customer orientated Collections Agent, based in their offices in Leeds (Hybrid Working). The role of a Collections Agent presents a great chance to step into the energy sector and be a crucial part of a lively team. You'll be involved in different areas of their operations, actively participating in their continuous internal expansion. In this position, handling accounts efficiently will be key, providing top-tier customer support while playing a vital part in the effectiveness of their collections efforts. The Individual Excellent verbal and written communication skills Proficient in Outlook, Excel, and other IT system Professional telephone manner and ability to communicate effectively with all stakeholders Logical thinker with the ability to resolve queries Excellent organisational skills to manage workload, phone calls, and queries Team player, eager to share ideas and collaborate with colleagues to improve the business Knowledge of the energy sector is useful but not essential Join the Team Mon – Fri - 9am till 5pm 25 days annual leave (plus Bank Holidays) Long-Term Service Benefit – Receive an additional day of annual leave every 5 years Holiday Purchase Scheme – Buy up to 5 additional days of leave per year Ongoing training & guidance provided A great working environment with a real team spirit Company social events Health & Wellbeing program with GP consultations, mental health support and discounted gym memberships. Please apply to have your CV considered for this position.