All the details
Due to the nature of this role, we cannot accept applications from candidates under the age of 18.
A full UK driving license is required for this role.
Primarily Core Shifts 9-1700 or 10-1800. Needs to be flexible when required. 2 Weekends a month are required.
Please read the below job information:
Purpose
Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels.
ACCOUNTABILITIES
1. Develop remarkable people - 50% of time spent
2. Support the Academy Team Manager and regional stores to deliver successful regional recruitment at all levels
3. Support coordination of all development programmes including employability schemes for customer assistants
4. Plan, coordinate and deliver all My Welcome Customer Assistant Inductions in line with regional demand across the academy and Regional My Welcome hubs
5. Ensure all regional learning hubs and the academy facilities are maintained to a high standard
6. Ensure all colleagues learning within an academy have a brilliant welcome and learning experience at all times
7. Offer exceptional levels of service to all colleagues and visitors across the academy
8. Delivering regional buddy upskilling where required
9. Deliver upskilling to Induction facilitators in standalone hubs where required
10. Listen and act on colleague feedback to make this a great place to work, with the support of BIG
11. 100% accurate execution - 35% of time spent
12. Complete all aspects of recruitment including MyHR, onboarding and peak activity to meet customer demand
13. Support in coordinating and facilitating where required, business and regional sessions e.g. Product Academy
14. Build key stakeholder relationships across Centre of Expertise, externally and Region
15. Utilise digital tools to manage academy learning capacity
16. Drive high performance - 15% of time spent
17. Act as subject matter expert for onboarding, My Welcome and recruitment
18. Support the delivery and completion of Compliance Learning across the region
19. Takes the initiative to suggest solutions and ideas to issues to drive continuous improvement
Same Posting Description for Internal and External Candidates
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