Job Description:
We are seeking a dedicated and professional SIA Door Supervisor with a strong focus on customer service to join our team in St Helens and surrounding area. This role involves ensuring the safety and security of premises, staff, and patrons while delivering exceptional customer service.
Key Responsibilities:
Customer Interaction: Provide a welcoming and friendly presence at the entrance, ensuring all guests feel valued and respected.
Access Control: Monitor and control access to the premises, ensuring only authorized individuals are allowed entry.
Safety and Security: Conduct regular patrols, monitor CCTV, and respond to emergencies to maintain a safe environment.
Conflict Resolution: Address and resolve conflicts and incidents calmly and efficiently, maintaining a professional demeanor at all times.
Compliance: Ensure adherence to all legal and company procedures, including health and safety regulations and licensing requirements.
Reporting: Maintain accurate records of incidents and provide detailed reports to management as required.
Requirements:
Valid SIA Door Supervisor License.
Proven experience in a similar role with a strong emphasis on customer service.
Excellent communication and interpersonal skills.
Ability to remain calm under pressure and handle difficult situations with tact and professionalism.
Flexibility to work evening and weekend shifts.
A proactive and positive attitude towards work.
Benefits:
Competitive rates of pay.
Opportunity to work in a dynamic and vibrant location in St Helens and surrounding area.
Ongoing training and professional development.
Supportive team environment.
If you are a confident and customer-oriented professional with the necessary qualifications and a passion for maintaining safety and security, we would love to hear from you. Apply now to join our team and take on an exciting role as an SIA Door Supervisor in ST Helens and surrounding area .