Sherwood Forest Hospitals NHS Foundation Trust
An opportunity has arisen for the position of Patient Pathway Coordinator within the esteemed Cardiology Team at Kings Mill Hospital. As an essential member of our team, you will play a crucial role in maintaining the seamless operation of patient pathways, guaranteeing effective coordination and communication at every stage.
You will join a tightly knit team consisting of 4 other Patient Pathway Coordinators, 2 Records Assistants, and 5 Clinical Typists. Collaboration and teamwork form the cornerstone of our operations, fostering a supportive and dynamic work environment.
Main duties of the job
Please see the attached job description and person specification for full details and main responsibilities.
About us
Thank you for your interest in this role. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Job responsibilities
Please see the attached job description and person specification for full details and main responsibilities.
Person Specification
Knowledge
1. Computer literate, with experience of using a keyboard with a high level of accuracy
2. Knowledge of healthcare administrative systems and processes
3. Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
4. Experience of using a full range of IT/Patient data systems
5. Confidentiality and Data Protection
6. Health and Safety
7. Equality and diversity
8. Sound office clerical background providing knowledge of relevant procedures.
9. Experience of using a full range of IT/Patient data systems - As applicable to speciality
Qualifications
1. Good general education with GCSE English at grade C or above
2. ECDL
3. Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
4. NVQ in Customer Care
5. Shorthand speeds of 80wpm
6. European Computer Driving Licence
7. Institute of Health Records & Information Management Diploma (IHRIM)
Further Training
1. On the job training.
2. Experience of managing health & safety issues
3. Supervisory training
Experience
1. Quality Customer Service
2. Some experience providing required NHS knowledge and qualification equivalences if necessary.
3. Experience of supervising staff
Contractual
1. Regular attendance and willingness to work flexible hours as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
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