Direct message the job poster from Alexander Daniels Global
Recruiter for the Advanced Manufacturing field, recruiting Sales, Software (Cyber, AI, Web, UX and Robotics), and Systems professionals in the USA…
Remote - Based in England - 25% Travel -
Our client is not providing sponsorship for this role.
About the Role:
We're seeking a talented and motivated Application Engineer to join a dynamic team for one of the leaders in Manufacturing solutions. In this role, you'll be responsible for providing world-class technical support to our customers, addressing their inquiries, and ensuring their satisfaction.
Key Responsibilities:
1. Provide technical support to customers via phone, email, and online platforms.
2. Troubleshoot and resolve complex technical issues related to CAD/CAM software.
3. Conduct training sessions for customers, both on-site and remotely.
4. Assist with the installation and implementation of CAD/CAM software at customer sites.
5. Configure and customize software solutions to meet specific customer needs.
6. Conduct software demonstrations and competitive analysis.
Qualifications:
1. Strong understanding of CAD/CAM software and manufacturing processes.
2. Experience with CNC programming for metal cutting machines (Punch, Laser, Plasma, Oxyfuel, Waterjet).
3. Software programming skills in C#, VBA or Delphi are necessary.
4. Proficiency in G-code/M-code and machine manufacturer-specific codes.
5. Excellent communication and problem-solving skills.
6. Ability to work independently and as part of a team.
7. Willingness to travel to customer sites as needed.
Seniority level
Associate
Employment type
Full-time
Job function
Consulting, Customer Service, and Engineering
Industries
Software Development and Automation Machinery Manufacturing
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