Are you an organised, detail-driven, and proactive individual looking for a meaningful role where your work truly matters? At Serco, we provide safe and comfortable housing for asylum seekers while their claims are processed, ensuring dignity, respect, and high living standards across our 7,000 property portfolio. We’re looking for a SDC Coordinator to join our Service Delivery team, helping to manage utilities, leases, and rent payments while ensuring that all properties meet contractual and compliance standards. This role is ideal for someone with strong administrative skills, financial acumen, and a passion for problem-solving. What You’ll Be Doing Building strong relationships with landlords, estate agents, and internal teams to keep everything running smoothly. Managing utilities and council tax invoices, ensuring payments are accurate and on time. Supporting lease management, handling queries, and keeping database records up to date. Ensuring rent payments are processed correctly and resolving any payment issues. Providing essential administrative support, from reporting and reconciliations to audits and compliance checks. Using Excel, SAP, and other ICT tools to maintain and track financial and property data. What We’re Looking For Strong organisational skills and the ability to manage multiple priorities. Excellent communication and relationship-building skills. Proficiency in Microsoft Excel and other ICT tools. Experience in utilities billing, property management, finance, or administration is highly desirable. A keen eye for detail and a proactive approach to problem-solving. The ability to obtain Counter Terrorism Check (CTC) security clearance. Why Serco A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives. A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways. A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture. What we offer Salary £24,500 Pension – 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality A safe and supportive culture A company passionate about diversity and inclusion Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need. aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and InSerco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.