Job Title: Office Manager
Location: Stirling
Contract Type: Permanent
Working Pattern: Full Time, Monday-Friday
Hours: 9.00 am - 4.30 pm
Salary: £30,000
Role Overview:
Are you an organised and proactive individual looking to make a significant impact in a dynamic environment? Our client is seeking an Office Manager to ensure the seamless operation of their business. In this pivotal role, you will oversee administrative functions, process insurance claims, and schedule engineers, all while fostering a productive work atmosphere.
Key Responsibilities:
Serve as the first point of contact for enquiries, addressing them promptly and professionally.
Liaise with third parties and customers to provide updates on case progress and ensure clear communication.
Manage the central email inbox, responding and corresponding effectively.
Organise and plan appointments for technical staff with customers.
Log all correspondence in the CRM system accurately.
Edit and produce technical reports for internal and customer use.
Provide estimates to customers regarding services offered.
Oversee invoice management to ensure timely and accurate billing.
Manage staff timesheets and annual leave, ensuring accurate records.
Oversee daily office operations, ensuring maximum efficiency and effectiveness.
Provide administrative support to senior management, including report preparation and data entry.
Ensure compliance with health and safety regulations, maintaining a s...