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Based just outside Reading, Berkshire, our recently acquired client is looking for a Fleet Scheduling Assistant to join their team on a permanent basis. This role is fully office-based, and the hours are 7am to 5pm.
This job would suit someone with familiarity with the transport or logistics sector and exceptional organisational skills to plan efficient schedules and manage multiple tasks simultaneously.
This specialist business provides efficient solutions to customers’ domestic problems, operating across Berkshire, Hampshire, and Oxfordshire with plans to expand further. The company has been acquired recently and sits alongside another company in the Group (based in Bristol).
The successful individual will be highly organised with excellent communication skills, as you’ll spend a lot of time on the phone discussing issues with both drivers and customers. This person must have exceptional organisational skills to plan efficient schedules and manage multiple tasks simultaneously with confidence in making independent, informed decisions. To be suitable for this role, you must enjoy working collaboratively, contributing to a supportive and solutions-driven team culture. Experience with Big Change would be an advantage.
Duties will include:
* Liaising with drivers and customers
* Planning and organizing daily schedules and routes for lorries and multiple drivers.
* Optimizing drivers' schedules for efficiency in time and fuel usage.
* Communicating effectively with drivers and customers via phone and email to address inquiries and resolve issues.
* Using transport planning software (e.g., Big Change) to coordinate drivers’ activities.
* Operating in a fast-paced, reactive, and dynamic work environment, making quick and informed decisions.
* Providing a high level of customer service while maintaining a positive and professional demeanour.
* Managing unforeseen challenges such as traffic, weather, or maintenance issues.
* Collaborating with the team to troubleshoot problems and ensure smooth daily operations.
For more information about this role or any other Fleet Scheduling Assistant jobs in Berkshire, please contact me in confidence or visit our website at www.mrkassociates.co.uk.
Every application will receive a response as this is the recognised working practice at MRK Associates.
MRK Associates – AGY
Helping you build the career you deserve
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Customer Service
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