Portfolio are recruiting for a are a dynamic and rapidly growing company based in the heart of Manchester, specializing in innovative solutions for our clients. Their team is our greatest asset, and they are committed to fostering a collaborative and high-energy work environment where you can thrive and grow your career.
We are seeking an enthusiastic and experienced Sales Floor Manager to join their fast-paced sales department. In this role, you will lead and inspire a team of telesales representatives, driving performance and achieving sales targets. This is a fantastic opportunity for a motivated individual to take the next step in their career and make a significant impact in a fast-paced, results-driven environment.
Key Responsibilities as a Sales Floor Manager:
* Lead, manage, and motivate a team of telesales representatives to achieve and exceed sales targets.
* Develop and implement effective sales strategies and processes.
* Monitor team performance, providing regular feedback, coaching, and training.
* Conduct regular team meetings to review performance, share best practices, and address challenges.
* Analyse sales data and market trends to identify opportunities for growth and improvement.
* Collaborate with other departments to ensure seamless customer experience and satisfaction.
* Handle escalated customer issues and provide resolution.
* Recruit, train, and onboard new team members as needed.
To be considered:
* Proven experience in a telesale...