Change Management Role - PROSCI/ADKAR
INCREDIBLY exciting time to join Yorkshire Water - the scale and scope of imminent change is a fantastic challenge for a Business Change Lead. With a new fiscal year, unprecedented levels of investment, and the start of a new 5-year AMP period, there hasn't been a more exciting time to join!
Client Details
Yorkshire Water ensures that over 5.4 million people living in the region and the millions of visitors can rely on their services for clean and safe drinking water, as well as wastewater management. They look after communities, protect the environment, and plan to manage Yorkshire's water 24/7, 365 days a year.
New environmental legislation, unprecedented levels of investment, and changing customer expectations create exciting opportunities within the water industry.
The Business Change team at Yorkshire Water plays a key role in modernising the organisation to meet the changing expectations of customers and regulators.
Description
* Work with key stakeholders and the business to complete detailed business impact assessments, supporting Senior Business Change Managers and Programme Managers in developing business change plans, acting as a bridge between programme management, business operations, and IT.
* Lead impact assessments, business change planning, and business readiness activities for programme/project deliveries in your assigned business areas.
* Help define activities that will successfully lead colleagues through the ADKAR change journey.
* Lead small change/improvement projects to enhance ways of working for customers, colleagues, and the business, improving overall change maturity in the organisation.
* Own and deliver communications and engagement strategies to ensure change stories are engaging and effective.
* Maintain excellent working relationships with key stakeholders and ensure knowledge in assigned areas of focus.
* Manage stakeholders and communications at all levels.
* Work with IT to implement system changes/new systems to support required changes.
Profile
A successful Business Change Lead should have:
* Proven experience in managing change initiatives in large organisations.
* Strong experience in complex environments with high levels of ambiguity.
* Successfully implemented business change, especially in embedding and driving culture and behaviours.
* Strong problem-solving capabilities and strategic thinking.
* Excellent communication skills with the ability to liaise with stakeholders at all levels, influencing outcomes.
* Support and serve as a conduit between Business Change, Programme Managers, IT, and Business; ability to communicate with technical and non-technical audiences effectively.
* A real drive and ability to learn and assimilate information quickly, pivoting into Change effectively and swiftly.
* Mastery in Change Management practices.
* Qualifications in/familiarity/experience with PROSCI/ADKAR.
Job Offer
* An estimated salary range of £46,467 - £58,084 per year.
* Generous bonus scheme.
* Excellent pension scheme.
* Life assurance.
* 33 days leave including bank holidays.
* Health cash plan scheme, critical illness insurance, dental insurance.
* Hybrid working - 3 days minimum per week office-based.
Join us in driving one of the most diverse, challenging, and exciting periods of Change & Transformation in the water industry, making a difference in millions of lives and contributing to positive environmental impact.
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