Job summary 1x fixed term contract for up to 12 months If you are looking for a change and a rewarding role, Gloucestershire Health and Care NHS Foundation Trust (GHC) are looking for an administrator to work with our Child & Adolescence Mental Health Service (CAMHS) Children's Autism and ADHD Assessment Service (CAAAS). This is a busy, enthusiastic multi-disciplinary team, which has been formed to assess neuro-divergent young people and offer support immediately following any diagnosis. Main duties of the job Our preferred candidate will have an administrative background, with a great eye for detail and experience of using all Microsoft Office packages. The right colleague will need to have excellent organisational, time management and communication skills, with experience of speaking to people at all levels of an organisation. Experience of working within a fast paced, process driven environment would be advantageous, but equally, if you think you have the right skill set and are motivated, we are happy to train and support the right colleague to become a part of this unique Team. The Service is in high demand and we are looking for someone who want some variety in their work, some responsibility, quick action and thrive on accuracy. We welcome applicants who like to take initiative and want to be part of the development of this exciting service. The last year has seen an unprecedented level of referrals, the right person will grow with the Team to continually adapt and develop our service in order to meet this demand and help us to deliver the best service. You will be part of a close-knit, supportive team, managing your own workload, in order to support the delivery of the service. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. About us Please note that this role does not meet the criteria for sponsorship and therefore we are only able to consider applicants with unrestricted right to work in the UK due to the role not currently meeting the UK Government's Visa's & Immigration's requirements for a Skilled Worker Visa. We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. The annual NHS Staff Surveygives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that: 89.7% believe they are making a positive difference to patients/service users; 73.3% would recommend the organisation as a place to work; 82.4% agree that care of patients and service users is the organisations priority; 76.7% would be happy with the standard of care for a friend or relative Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum (pro rata) Contract Fixed term Duration 12 months Working pattern Full-time Reference number 327-25-152 Job locations Rikenel Montpellier Gloucester GL1 1LY Job description Job responsibilities To provide effective administrative support to CAMHS SCAAS and Neuro Services.To develop a thorough understanding of the service and processes used including referrals pathways and links with other CAMHS services.To produce quality typed work using audio or digital dictation in addition to copy typing toproduce letters, reports etc. To ensure that all communication is professionally presented, accurate, well-constructed and formatted in line with Trust guidelines.Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint) and have experience of, or be willing to learn, RiO the Trusts clinical database/recording system.To maintain a well-managed filing system, both paper and electronic, to ensure ease of access and retrieval, in line with Trust protocols. Support with planning and recording of rotas, including annual leave, screening etc and ensure accurate and any updated information is available to the team within a timely manner.Actively support team meetings, co-ordinate, collate and ensure accurate and timely distribution of papers, as needed. Ensure that minutes are accurate, well written and presented, and effectively distributed in a timely manner.Actively participate in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager.Responds to all colleagues in a positive, professional and helpful manner. Takes the wider view at all times and builds good working relationships, especially with colleagues in education.Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented.To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role.Ensure all confidential paperwork is filed or shredded promptly and securely.To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service.Carrying out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc.To be flexible in travelling / working between all Trusts sites, as and when required.To undertake any other administrative duties as and when required.To act in ways that support equality and value diversity. Treat everyone with whom you come into contact, with dignity and respect & recognise and report behaviour that underminesequality and diversity.Undertake other support functions as requested by the B4 Lead Administrators.Work within guidance of the Trusts policies and procedures. Job description Job responsibilities To provide effective administrative support to CAMHS SCAAS and Neuro Services.To develop a thorough understanding of the service and processes used including referrals pathways and links with other CAMHS services.To produce quality typed work using audio or digital dictation in addition to copy typing toproduce letters, reports etc. To ensure that all communication is professionally presented, accurate, well-constructed and formatted in line with Trust guidelines.Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint) and have experience of, or be willing to learn, RiO the Trusts clinical database/recording system.To maintain a well-managed filing system, both paper and electronic, to ensure ease of access and retrieval, in line with Trust protocols. Support with planning and recording of rotas, including annual leave, screening etc and ensure accurate and any updated information is available to the team within a timely manner.Actively support team meetings, co-ordinate, collate and ensure accurate and timely distribution of papers, as needed. Ensure that minutes are accurate, well written and presented, and effectively distributed in a timely manner.Actively participate in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager.Responds to all colleagues in a positive, professional and helpful manner. Takes the wider view at all times and builds good working relationships, especially with colleagues in education.Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented.To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role.Ensure all confidential paperwork is filed or shredded promptly and securely.To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service.Carrying out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc.To be flexible in travelling / working between all Trusts sites, as and when required.To undertake any other administrative duties as and when required.To act in ways that support equality and value diversity. Treat everyone with whom you come into contact, with dignity and respect & recognise and report behaviour that underminesequality and diversity.Undertake other support functions as requested by the B4 Lead Administrators.Work within guidance of the Trusts policies and procedures. Person Specification Qualifications Essential GCSE level grade C education or equivalent including English NVQ Level 2 in administration or equivalent experience European Computer Driving Licence (ECDL) or equivalent Word Processing/Typing eg RSA Desirable NVQ Level 3 in administration or equivalent Experience Essential Proven experience of unsupervised administrative work in a busy office environment Previous experience of using software package Microsoft Office. Word, Excel, Outlook Experience of using customer/patient information system Experience of accurate Data Inputting and Retrieval Evidence of good literacy and numeracy skills Experience of maintaining a comprehensive, logical computerised filing system Desirable Experience in information analysis and provision of statistical reports Experience of typing using audio/digital dictation Diary management Previous experience of working within the NHS Previous experience of working within mental health Previous experience of working with neuro-diversity Minute-taking Person Specification Qualifications Essential GCSE level grade C education or equivalent including English NVQ Level 2 in administration or equivalent experience European Computer Driving Licence (ECDL) or equivalent Word Processing/Typing eg RSA Desirable NVQ Level 3 in administration or equivalent Experience Essential Proven experience of unsupervised administrative work in a busy office environment Previous experience of using software package Microsoft Office. Word, Excel, Outlook Experience of using customer/patient information system Experience of accurate Data Inputting and Retrieval Evidence of good literacy and numeracy skills Experience of maintaining a comprehensive, logical computerised filing system Desirable Experience in information analysis and provision of statistical reports Experience of typing using audio/digital dictation Diary management Previous experience of working within the NHS Previous experience of working within mental health Previous experience of working with neuro-diversity Minute-taking Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust Address Rikenel Montpellier Gloucester GL1 1LY Employer's website https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)