We re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future. Portsmouth Water is excited to offer a new opportunity for a Water Quality Sampler to join our team. In this role, the successful candidate will be responsible for collecting water quality samples from a variety of locations across our supply area, including customer properties, water treatment works, pumping stations, reservoirs, streams, and rivers. You will also work closely with the wider Water Quality Team and the Production Team, as well as interact with customers. While the role involves some lone working, the ideal candidate should also thrive in a team environment and be comfortable working outdoors in all weather conditions. What will you be doing? Key Responsibilities To perform on-site sampling analysis and inspection duties to meet regulator requirements and in-line with out UKAS accreditation Interpret test results and be accountable for water sampling activities, ensuring they meet regulatory requirements and adhere to ISO17025 standards. Maintain and promote good housekeeping onsite (including vans), carry out visual routine checks including security, safety, and risk assessments, reporting hazards and/or taking appropriate action to resolve. Undertake unscheduled visits to customers, residential and commercial properties Support with customer contacts and complaints where required. Ensure adequate stock of all bottle types and required reagents, ensuring the proper storage and transportation of drinking water samples to a suitable location. Prepare, operate and maintain equipment and instruments used to evaluate the quality of water samples. Check laboratory systems to ensure compliance during the sampling run. Ensure all work is carried out in line with the Company s WQ Quality Management System (QMS), adhering to ISO17025 and Drinking Water Testing Specification (DWTS). Ensures that Health and Safety procedures and processes are followed including the Management of Risk Assessments, COSHH assessments, internal safety inspections and audits and any other control measures. Ensuring all work is undertaken to a high standard of safety and technical quality, following generic and specific method statements, work procedures, and safety instructions, providing input and feedback on non-routine operational activities or other changes, as required. Participate in weekend rota and standby within the team Lone working at operational company assets and at customer properties. What do you need? Skills, Qualifications & Competencies Adaptable with good attention to detail, effective analytical and communication skills Accountable for own actions with a willingness to collaborate with others, whilst developing and sharing knowledge, ideas and best practice with others. Empathetic, self-aware and comfortable with constructively challenging areas that could be improved Systems based skills, open to learning new technology Passionate about providing an excellent service, to our customer, colleagues and across teams within Portsmouth Water Able to effectively plan workload Must be comfortable working outdoors in all weathers. Take a proactive approach to all tasks Customer Service Experience is desirable Exceptional record keeping skills to ensure audit trails are maintained Skilled and confident driver, with a Full, clean UK driving licence A good understanding of water treatment processes and/or water industry exposure is desirable. Knowledge of Microsoft Office and computer literate. We recognise people want to work in a variety of different ways, this means we are happy to consider flexible working arrangements. Please talk to us at the interview about the flexibility you may want. We support equality, diversity and inclusion and encourage applications from all sections of society. The Company has a responsibility to ensure that all employees are eligible to work and live in the UK. Due to the high volume of applications received we are unable to respond to unsuccessful candidates. If your application is of interest to us, we will normally contact you within 4 weeks of receiving your application.