Description
Emporium Restaurant in England is looking for a skilled Restaurant Manager with at least 5 years of experience to lead operations and deliver an exceptional Sri Lankan dining experience. This role involves overseeing staff, maintaining service quality, and ensuring efficient daily operations.
Responsibilities
Team Leadership: Hire, train, and manage staff, fostering a collaborative environment.
Customer Service Excellence: Ensure exceptional service and handle guest issues promptly.
Operations Management: Oversee opening/closing procedures, inventory, and compliance with safety standards.
Financial Oversight: Manage budgets, control costs, and track revenue goals.
Marketing & Promotions: Plan promotions, special events, and seasonal offers.
Quality Control: Maintain high food, presentation, and cleanliness standards.
Problem-Solving: Swiftly address guest and staff concerns professionally.
Qualifications
5+ years of restaurant management experience in a high-volume setting.
Strong leadership, organizational, and interpersonal skills.
Proficiency in budgeting, financial reporting, and cost management.
Passion for hospitality and delivering outstanding guest experiences.
Ability to thrive in a fast-paced environment with a flexible schedule.