Job Description
Job Title: Change Coordinator
Location: Wymondham, Norfolk
Hours: Permanent - Mon – Fri, 9am to 5.30pm
Salary: £24-£26,000 pa
We are recruiting for a full-time Change Coordinator to join our client based in Wymondham. The site specializes in the production of outbound and inbound document services, including printing, mailing, and warehousing capabilities.
Purpose of the role
The Change Coordinator has responsibility for the end-to-end job management process, ensuring all clients’ change and BAU activity is met within agreed service levels. Accurate and timely updates regarding change requests will need to be provided, and the Coordinator will be the main point of contact for both internal and external clients on all matters relating to change requests and live job status updates.
Main duties:
1. Adhere to defined standards and processes
2. Maintain up-to-date working procedures and assist with process improvements
3. Provide timely and accurate BAU job instructions to Operations teams
4. Ensure SPIN (special instruction) actions are logged and progressed with Operations teams
5. Ensure all change activity is accurately logged and managed via the change database
6. Work with Composition and Technical teams to ensure jobs and change requests are carried out correctly and within timescales
7. Manage the end-to-end job management process through ProdMI and DSS Work Tracking systems
8. Coordinate with Planning and Operations teams for scheduling work into Production
9. Ensure accurate information is available to support daily production meetings
10. Manage issues and escalate as appropriate
11. Ensure all relevant parties are involved in the timely completion of impact assessments
Skills/Experience:
1. Office working experience
2. Manufacturing industry experience
3. Experience within a change environment
4. Ability to work to tight deadlines
5. Client-facing experience
6. IT Literate & competent in the use of MS Outlook, Teams, and Excel
Please only apply if you have the right to work in the UK. There is no sponsorship on offer.
Devonshire is an equal opportunity employer and encourages job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.
#J-18808-Ljbffr