Job Description
Do you want to be part of a caring, forward thinking team who make a difference? Join us as our Housing Services Manager.
Housing Services Manager
* Full time: 35 hours per week
* Permanent
* Office Location: Croydon
* Hybrid working: 2-3 days in office/on site, dependent on business needs
* Salary: £65,897
* Reports to: Director of Customers
* Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more.
* Interview dates: 13 & 16 May 2025
* Advert Closing date: 5 May at 23:59
We are looking for an exceptional individual who shares our passion and commitment to deliver the best possible services to our residents. As the lead for our Supported Housing and Older Persons Independent Living accommodation, you'll have the opportunity to really shape and improve services and make a difference.
Essential requirements:
* DBS, Right to Work, driving license
* Extensive experience working in social housing
* Staff management experience
What you’ll bring to ccha:
* Customer focused with ability to understand customer needs
* Track record delivering high standards and improvements
* Successful project management skills
* Experience developing partnerships
Essential criteria & key skills
* Experience working in supported/older persons housing
* Knowledge of legislation & good practice in housing/estate management
* Contract management, procurement and compliance experience
* Developing policies/procedures
* Excellent communication & competent IT skills
* Able to prioritise, make sound decisions and get things done
* Able to work collaboratively and inspire others
* Ability to adapt, use initiative and achieve successful outcomes
About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. These include social housing, shared ownership and outright sales.
If you’re interested, please apply via https://about-us/working-for-us/ where the full job description can be found. Please apply for this role through the ccha website (detailed above) to complete an application to be considered.
Please note, correspondence regarding your application form will come from either of the email addresses or.
Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact
Other roles you may have experience could include: Supported Housing Manager, Sheltered Housing Manager, Neighbourhood Manager, thanks