THE ROLE:
2-3 DAYS WORK FROM HOME
The D365 Application Consultant will be responsible for analysing requirements, documenting proposed designs and delivering high quality solutions that align with business requirements, support our strategic objectives and deliver return on investment. The role will undertake development activities that will include configuration, customisation and extensions of the Dynamics 365 application (CE and F&O), and should therefore have a working knowledge of key functions including but not limited to Dynamics Sales (CRM), Finance & Operations, E-commerce, Marketing and Power Platform. The role will also be responsible for one of more aspects of delivering a change, including project management, business analysis, training and support.
Responsibilities and Duties:
• Analyse and debug technical issues, providing timely resolution and support to end users and stakeholders.
• Analysis of business processes to provide technical guidance on how Dynamics 365 can address business need.
• Collaborate with application change managers and external support partners to translate business requirements into technical solutions.
• Work with suppliers to design, develop, test and deploy customisations, integrations and new functionality within the Microsoft Dynamics 365 environment.
• Create detailed scope and plan for delivery, estimating as accurately as possible the resource and effort required to deliver the change, and secure r...