We at Work Lyf Group are looking for an organised individual to join our client as a Dispatch Supervisor, overseeing and coordinating dispatch operations.
Main Responsibilities:
1. Ensure the most effective distribution of labour in the team.
2. Correctly complete RTW's for employees when they have been absent.
3. Perform team briefing meetings with the team when required.
4. Ensure team members are working in a safe environment and are following H&S precautions.
5. Plan and foresee trends in the volume of product through the department.
6. Perform informal discussions with an employee when their conduct falls below Company Standards.
7. Ensure teamwork towards and meet agreed daily and weekly targets.
8. Ensure the vehicles have been loaded in a safe manner.
9. Manage waste, compacting, offcuts, and bins.
10. Evaluate a load safely for lifting.
11. Investigate any missing items off a load and resolve the issue before delivery is made.
12. Liaise with other departments such as Customer Service and Transport to overcome operational issues.
13. Resolve customer complaints via the portal.
14. Check Goods In when items or collections are turned on vehicles.
15. Effectively use the scanning system.
Personal Specification:
1. Good written and verbal communication skills.
2. Excellent timekeeping and punctuality.
3. Hardworking.
4. Ability to motivate your team.
5. Can work on own initiative.
6. Ability to prioritise tasks.
7. Resilient.
Working Hours:
Monday - Thursday 10:00 - 19:00 and Friday 08:00 - 17:00 with an hour unpaid break included. Additional time may be needed until loading has been completed.
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