OVERVIEW At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 100, serves thousands of customers across the UK, transforming savings into new opportunities for businesses to thrive. We’re passionate about helping our customers succeed. As we expand our retail and commercial lending products, we remain committed to meeting their evolving needs and supporting their ambitions every step of the way. OUR STORY Founded in 2016, DF Capital was born with a focus on distribution finance - providing dealers, distributors, and manufacturers with the funding they need to stock, display, and sell products, without straining cash flow. Since then, we’ve delivered over £3.5bn of funding across diverse sectors. From motorhomes and machinery to motorbikes and lodges, we’ve financed all shapes and sizes of commercial vehicles and automobiles (no planes or trains - yet). We listed on the Alternative Investment Market of the London Stock Exchange in 2019. BECOMING A BANK In 2020, we became a fully authorised bank, extending our offering with savings products for retail depositors. We’re proud of our strong customer service, consistently achieving high satisfaction scores - like our current average rating of 4.8/5 from 1,200 reviews, which also earned us a Platinum Trusted Service Award. The deposits we receive fuel UK businesses through our commercial lending, creating a virtuous cycle of growth. WHERE WE’RE HEADED Our goal is simple: to be the best bank - for our customers and each other. We put customer needs first, continuously looking to improve our proposition on their feedback. We aim to help more customers in more ways while continuing to deliver exceptional service. How do we achieve this? By hiring people who care deeply about doing the right thing, we’ve been recognised as ‘World Class to Work For’ by Best Companies, and we're proud of our inclusive, sustainable, and progressive workplace. WHAT WE’RE LOOKING FOR We are entering another exciting chapter of the DF Capital story, as we look to turbo-charge our ambitions and significantly scale the business. If you're passionate about providing great customer experiences, developing great propositions and want to be part of building a winning and positive sales culture, then we want to hear from you. OUR CULTURE DF Capital is a very special place to work. We have an amazing team who commit themselves each and every day to bring our ambitious growth plans to life. We’ve achieved much on our journey so far, but we believe we have our best days ahead of us. We’ve established a unique culture that is built on a virtuous circle where engaged and empowered employees who are powered by a shared purpose deliver great outcomes for our customers, our communities, the environment and ultimately our shareholders. This is why we are rated a world class place to work and are amongst the best companies to work for in the UK THE ROLE: An exciting position as an Onboarding Analyst has recently arisen at DF Capital. It’s a great time to join the team, as we look to contribute towards the continued growth of the company. As an Onboarding Analyst, you will work closely with the Financial Crime Manager to facilitate prompt but safe onboardings as well as the ongoing monitoring and management of our commercial & retail customers. If you are confident, personable, enthusiastic and hardworking individual with experience in onboarding/KYC/AML this role is for you. RESPONSIBILITIES AND DUTIES: At DF Capital, we're passionate about providing our employees with the right training and support to excel in their roles and future careers. We believe that with the right attitude and drive, success is inevitable. This role offers the opportunity to work in a fast-paced, agile environment where customer-centricity and agility are at the core of everything we do. Key Responsibilities: - Conduct initial screening of both commercial and retail customers in order to produce customer risk assessments - Complete periodic and ongoing reviews of existing customers according to schedule and “trigger” events in-life. - Effectively update and manage customer information as instructed in adherence to internal processes - Conduct investigations into potential fraudulent, terrorist, or suspicious activity, the implementation of Anti Bribery and Corruption and Sanctions policies - Transaction Monitoring - Effectively monitor financial crime and fraud risk indicators - Collaborate with and manage internal stakeholders across from across the business to ensure positive customer outcomes - Ability to support the Financial Crime Manager in managing workflow and producing MI - Drive process improvements and assist in the managing and updating of internal procedural documents - Meet Service Level Agreements for processes as specified by the Financial Crime Manager This is a dynamic, fast-moving role where your ability to move quickly, adapt to changing demands, and put customers first will make all the difference. If you’re ready to thrive in an environment where speed and customer-centricity are key, we want to hear from you. Requirements The Onboarding Analyst is a key role focused on delivering a swift and smooth onboarding process for our commercial and retail customers while also ensuring the bank onboards its customers safely and in adherence with its Fraud, AML and KYC policies and procedures. Explaining requirements clearly to internal and external customers will be key to ensure we get things right first time, while also having a keen eye for detail will make the journey a seamless experience for our customers. Other experience outlined below: Onboarding/KYC/AML knowledge or experience within a financial services business preferable Consumer lending industry experience preferable High numeracy and literacy skills Excellent communication skills Preferably degree educated Proficient in Microsoft Office Experience using customer screening, transaction monitoring or other specialist fin-crime software highly beneficial Benefits 10% Employer pension contribution 30-day annual leave entitlement plus Bank/Public Holidays Free Gym Membership Discretionary annual bonus Discretionary share awards Life Assurance Income Protection Save As You Earn company share acquisition scheme Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles 4 days of paid Volunteering leave to support our local communities Vibrant office location in the lively city centre of Manchester.