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Direct message the job poster from Trigg Digital
Consulting - London, London, City of (Hybrid)
The Role
We are currently seeking a Technical Consultant to join our growing start-up in London. Trigg is a certified Salesforce CRM platform specialist. We build marketing, sales, customer service and analytics solutions for SMB to enterprise businesses. Trigg's point of difference is our team’s years of in-house experience delivering double-digit growth; together, we find and deliver the optimum solution to meet our customers' immediate and long-term needs.
This hands-on role requires significant technical Salesforce expertise and a solution-driven mindset where you will be the cornerstone of our mutual success in technical delivery while providing technical guidance to the wider team. You must be comfortable communicating with stakeholders at all levels, be open, transparent, and relentless in delivering value to our customers.
We are a proud member of the Salesforce Talent Alliance, an equal opportunity employer, we value diversity in our environment and commit to the Pledge 1% movement to give back to our local community.
Responsibilities
* You will provide in-depth technical guidance and support to internal functional consultants as well as Trigg’s customers.
* You will create technical architectural design (e.g., UML, sequence diagrams) and data modelling to define the system landscape, identify gaps between as-is and to-be architecture and solve complex technical challenges by leveraging Salesforce and industry best practices.
* Facilitate design discovery sessions, capture and communicate value-driven options to customers.
* Prepare customer-facing presentations including scope, high-level solution design, and proposal estimates that align with our customer’s strategy, objectives, timelines, and budget.
* Leverage Salesforce best practices and ‘outside the box’ thinking to design and develop innovative solutions that exceed customer expectations.
* You will act as an extension of the customers’ team to identify opportunities for architectural optimisations, redesign, or development of new solutions to reduce cost, improve quality or drive revenue growth.
* You will be actively involved in business development activities including thought leadership blog posts, scoping, presentations, design and proposal estimates that align with customers' strategy, objectives, timelines, and budget.
* You will keep ahead of the game when it comes to emerging IT system/business applications for capabilities in order to make recommendations about potential integrations or functionality intersection points.
* You will support the technical delivery of large projects.
* Share your expertise, mentor, and support internal team members.
* Additional duties as assigned.
Requirements
* Bachelor’s or master’s degree in information systems, computer science, software engineering, or equivalent field.
* Salesforce Platform Developer, Technical, Application, and System Architect Certifications are beneficial.
* 4+ years hands-on experience in an enterprise technical/solution architect role, designing and implementing end-to-end solutions on the Salesforce.com platform and related web technologies.
* 2+ years in-house experience is beneficial.
* Proven experience with service-oriented and microservices architecture, and data, cloud-based (e.g., Google, AWS, Azure), integration/middleware, security, scalability, source control, deployment (CI/CD), test automation, monitoring principles and technologies.
* Be able to multitask, commit to meeting targets with competing priorities and deadlines across multiple projects.
* A confident communicator with strong spoken, written communication, and receptive listening skills.
* Be able to articulate and present complex ideas in a clear and concise fashion to technical and non-technical audiences.
* Detail and results-oriented self-starter who makes things happen in a fast-paced environment.
* Strong problem-solving skills, a logical, analytical thinker, committed to constantly upskilling.
* Experience working from start to finish in an agile-led environment with geo-located teams.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Business Consulting and Services
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