Employer: NHS Norfolk and Waveney Integrated Care Board
Employer type: NHS
Site: County Hall
Town: Norwich
Salary: £46,148 - £52,809 per annum
Salary period: Yearly
Closing: 29/11/2024 23:59
Interview date: 11/12/2024
NHS AfC: Band 7
NHS Norfolk and Waveney Integrated Care Board (ICB) plans and buys healthcare services for our local population. We are accountable for the performance and finances of the NHS across Norfolk and Waveney – a total budget of £2 billion a year. Known as NHS Norfolk and Waveney, the organisation works with local people, health and care professionals, and partner organisations to improve the health and wellbeing of our population.
The organisation is part of the Norfolk and Waveney Integrated Care System, dedicated to working with partners in local government, the voluntary sector, and others to support broader social and economic development and tackle inequalities in health outcomes.
We believe strongly in creating a workplace built on teamwork, whilst allowing individuals to grow and develop in their own roles. Our main offices are based at 8th Floor of Norfolk County Hall, Martineau Lane, Norwich, NR1 2UE. However, we have a local office for the East of the region based in Beccles and another in the West of the region based in King’s Lynn, therefore travel across the Norfolk and Waveney footprint as well as out of county is required according to where our stakeholders are situated.
Our three ICS goals are:
1. To make sure that people can live as healthy a life as possible.
2. To make sure that you only have to tell your story once.
3. To make Norfolk and Waveney the best place to work in health and care.
If you are someone who enjoys making a difference and would like to help people in Norfolk and Waveney live longer, healthier and happier lives then we would love to hear from you.
Job overview
The post holder will support the Commissioning & Performance team to ensure that programmes are planned and managed effectively and take a lead in assisting in their successful delivery.
The Commissioning & Performance team has 3 teams within i.e.:
• Acute & Specialised Commissioning
• Collaborative Commissioning
• Community & VCSE Commissioning
The role will support the organisation in driving change and service/quality improvement as well as ensuring value for money in planning, commissioning, and service provision.
Main duties of the job
Manage projects which will drive change and lead to service improvement as well as ensuring value for money in planning, commissioning, and service provision. This will include identifying and, if appropriate, addressing variation.
1. Support work to realise clinical and service improvements and financial efficiencies. Support any relevant procurements required to deliver new, changed or updated services.
2. Production of options appraisals, business cases, service specifications/models, necessary risk documentation and any relevant documentation related to commissioned schemes or change/quality initiatives.
3. Contribute to responses for complaints, FOI requests, and information requests.
Working for our organisation
Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations – NHS hospitals, GPs, mental health and community health services, local councils, care homes, social workers, voluntary and community organisations and others – joining forces to agree and plan for local people’s needs.
Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP) and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff, and communities is an important step change, helping to create positive differences to local people and joining up health and social care.
Detailed job description and main responsibilities
Key Working Relationships:
1. The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders.
2. Participate in relevant internal and external working groups/projects, services, and initiatives to provide information and analytical advice and expertise.
3. Develop and implement data collection systems that will provide accurate and timely data.
4. Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.
5. To liaise with other Managers to share best practice.
Functional Responsibilities:
Project Management
1. Contribute to performance improvement, taking a lead for identified areas where agreed.
2. Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise, and support where requested.
3. Provide relevant and timely specialist advice and guidance on own portfolio of projects/function.
4. Work with members of the Team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.
5. Management of a risk and issues tracking mechanism and its proactive resolution and escalation processes.
Financial and Physical Resources
1. Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective.
2. Responsible for supporting the budget and spend of their respective Cost Centre(s) as a Budget Operator.
3. Evaluate projects/function within identified portfolio for delivery against financial recovery/savings plans through providing sophisticated, high-quality project analysis.
Staff Management
1. Support training and development, through collating and sharing information with the Team on events of interest/work they’ve undertaken.
2. Support recruitment activity across the Team.
3. Manage staff, undertaking appraisals, recruitment including progressing any disciplinary or capability issues, as necessary.
Information Management
1. Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision-making processes.
2. Ensure timely and accurate information analysis and reporting to management on agreed areas of work.
Research and Development
1. Contribute to the development of key performance indicators for the successful assessment of individual and workstream success.
2. Delegate aspects of Research and Development activities, collating information, analysing and reporting findings.
Operational Responsibilities
Planning and Organisation
1. Contribute to the strategic planning of Team and Locality projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.
2. Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with system and local priorities.
3. Contribute to short, medium and long-term business plans, achieving quality outcomes.
Policy and Service Development
1. Contribute to the review and development of existing information management systems and contribute to the development of an integrated approach to service or initiative management.
2. Develop policies and procedures in own work function with an impact on the wider organisation, as required.
Person specification
Communication Skills
* Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
* Experience of creating and giving presentations to a varied group of internal and external stakeholders.
Knowledge, Training and Experience
* Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
* Post-graduate degree in Management Studies or equivalent.
* Significant experience of successfully operating in a politically sensitive environment.
* Demonstrated experience of co-ordinating projects in complex and challenging environments.
* Experience of drafting briefing papers and correspondence at Senior Management Team level and to be shared with the public.
* Experience of monitoring budgets and business planning processes.
Analytical
* Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
* Numerate and able to understand complex financial issues combined with deep analytical skills.
* Ability to analyse complex facts and situations and develop a range of options.
Planning Skills
* Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly.
* Experience of setting up and implementing internal processes and procedures.
Autonomy
* Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
Hybrid Working
The ICB operates a flexible approach to working. It is expected the majority of our staff will work from a combination of home and office (where possible). For staff designated in a hybrid role, they should have a safe and suitable place to work with Broadband access and space for a desk, chair, and monitors. At interview, a discussion will take place between the recruiting manager and the candidate to ensure they are clear on what is expected.
Your application
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
We are unable to accept CVs as part of an application. Only those candidates who clearly demonstrate how they meet the person specification on their application will be shortlisted for this job. Be mindful that any offer of employment will be subject to pre-employment checks e.g. health, identity, right to work, qualifications, registration, and references. Please provide up-to-date referee details to avoid delay. A start date will not be confirmed until clearance from all the checks has been obtained.
To ensure diverse representation at all levels across the workforce and to understand the differing needs of our stakeholders, Norfolk and Waveney ICB is committed to equality, diversity, and inclusion and to addressing any imbalance of opportunity or disadvantage that an individual with a protected characteristic could face. We would strongly encourage applications from candidates from under-represented backgrounds.
Applicants with a disability need only meet the essential criteria to be invited to interview. We will also make any reasonable adjustments to the recruitment process providing that you inform us of any special requirements.
Further information
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
Arden & GEM CSU administer this account on behalf of the ICB, you may receive communications from both the CSU and the ICB during your recruitment.
#J-18808-Ljbffr