Join a team at the heart of the global economy! The Department for Business and Trade ('DBT') and Inspire People are partnering together to bring you an exciting opportunity for a Process Improvement Maturity Lead to create and deliver a Technical Services Improvement Plan which will sit at the heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £53,560 to £65,300 plus excellent Civil Service benefits including 28% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington, Belfast, Birmingham, Salford and Edinburgh.
DDaT is embarking on a significant programme of governance and assurance improvement across our technical estates. This role sits at the heart of these initiatives and will have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process, and engaging across DDaT and wider DBT.
You'll be proactive but thoughtful, well versed in the challenges you will face when rolling out a Technical Services Improvement Plan. You will manage techn...