* Immediately Available
* Excellent customer service experience
About Our Client
Our client is a well-established company in the Financial Services sector in Burgess Hill.
Job Description
As a Customer Service Administrator your responsibilities will include:
* Handle inbound calls from customers and resolve their queries promptly and professionally.
* Update customer details and policy changes in the company database.
* Work closely with other departments to ensure seamless service delivery.
* Identify opportunities to upsell or cross-sell insurance products.
* Participate in training and development initiatives to enhance job skills and knowledge.
The Successful Applicant
A successful Customer Service Administrator should have:
* A strong educational background.
* Excellent oral and written communication skills.
* Proven experience in a customer service role.
* Proficiency in using customer relationship management (CRM) software and other relevant computer applications.
What's on Offer
* An estimated hourly salary range of £12 - £13 per hour
* Ongoing temporary assignment
* A supportive and collaborative company culture.
Contact
Lily Wright
Quote job ref
JN-112024-6581570
Phone number
+44 127 320 1210