Job Vacancy: Starter Marshal at Foxhills Collection
Are you a personable and organized individual with a passion for golf and ensuring an exceptional experience for players on the course? Foxhills Collection is currently seeking a dedicated Starter Marshal to join our team and contribute to the smooth operation of our golf facilities at our prestigious establishment.
Position: Starter Marshal
Location: Foxhills Collection
Type: Full-time
About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class golf facilities. Located in Ottershaw, our establishment offers an unparalleled golfing experience amidst stunning surroundings.
Responsibilities:
* Greet and welcome golfers as they arrive at the course, providing assistance with check-in procedures and tee time assignments
* Manage the flow of golfers on the course, ensuring timely and efficient starts and adherence to tee time schedules
* Monitor pace of play and provide gentle reminders to players to keep pace with the group ahead
* Communicate course policies, rules, and etiquette to golfers, ensuring a positive and enjoyable experience for all players
* Assist with managing golf carts, driving range usage, and other course amenities
* Handpick 1-2 hours daily at driving range in winter months
* Keep tidy all golf operation areas to a high standard
* Address any player concerns or issues in a professional and courteous manner
Requirements:
* Previous experience in a customer service role, preferably in a golf or hospitality environment
* Passion for golf and a basic understanding of golf etiquette and rules preferred
* Strong communication and interpersonal skills
* Ability to remain calm under pressure and effectively manage multiple tasks
* Flexibility to work shifts including early mornings, evenings, weekends, and holidays
* Basic computer skills for processing reservations and transactions
Benefits:
* Competitive salary package
* Company pension scheme Peoples Partnership
* Enhanced Company Sick Pay, Maternity and Paternity
* Opportunities for career advancement and professional development.
* Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
* Complimentary Country Club Membership for a partner/spouse and children after one years' service.
* Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
* Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
* Employee assistance program, with 24/7 assistance available.
* Anniversary stay a complimentary one night stay and breakfast for two at Foxhills.
* Birthday breakfast a complimentary breakfast for you and one other at one of our restaurants.
* Colleague social events including an annual staff party
* Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK
Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants.
Select from a range of club membership options to unlock a world of leisure opportunities including one of Englands top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the countrys top fitness gyms. Foxhills members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more.
Visitors are welcome at selected events, or to stay overnight in the resorts 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling that you will always leave feeling better than when you arrived.
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