What are you going to do:
Description of the role
This is a FREELANCE work suitable for university students who would like to work evenings and weekends around their studies. After a period of training, shifts can be worked from home. You must have availability to work roughly 2 shifts during the weekdays and 1 shift over the weekend.
The role:
* Answering the phone and replying to emails to take appointments from 5 star hotels and spas
* Managing an online booking system to organise bookings.
* Understanding our clients' needs and matching them with the right therapist
* Assisting therapists in managing their online diaries
* Some Admin tasks
Office Hours
The candidate's usual hours would be Monday to Friday 4pm -10pm and weekends either 8am-4pm or 4pm-10pm. You will be provided with a mobile phone, but must have a laptop, internet access and a quiet working environment.
The ideal candidate
* Is pro-active, able to think on their feet, has a can do approach.
* Has outstanding telephone manner
* Superior customer care skills and attitude
* Is detail oriented
* Is able to work on their own as well as be a team player
Previous Experience
Previous Experience in a customer services is a plus. Training will be provided.
What we offer:
* Flexible Hours
* Work From home
* Full training
What we ask:
* You should be registered as a university student
* Customer services
* organised
Apply
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information
Status
Open
Education Level
University
Location
London
Working hours per week
12 - 18
Type of Contract
Evening Job, Weekend, Work from home
Salary indication
Between £10.50 and £11.25 Per Hour
Responsible for
Taking bookings
Published at
08-01-2025
Profession type
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English