Key Responsibilities:
Carrying out virtual medication reviews when reviewing repeat prescription requests from patients, care homes and pharmacies.
Reviewing and answering clinical medication related queries from GPs, practice nurses and other healthcare professionals.
Answering complex medication related queries from patients.
Liaise with secondary care teams when needed for medication related issues.
Reviewing hospital discharge letters and carrying out medication reconciliation. May also include additional patient consultations when needed after prolonged hospital admissions.
Managing complex medication queries from community pharmacies when these cannot be dealt with by the prescription clerks.
Audits for medication safety with a view to make recommendations to amend practice processes where necessary to improve safety.
Reviewing and processing shared care medication requests from secondary care specialists.
Face to face medication reviews where indicated.
Review and action MHRA medication safety alerts as and when these are received.
Prescribing repeat medications. Reviewing acute requests and switching over to repeat meds as appropriate. This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.
Key Relationships:
Internal: Members of the Senior Management team, Members of the Partnership Board, Colleagues within The Bourne Partnership.
External: Suppliers of services, Other GP practices and practice groups, Other external organisations.
Confidentiality, Data Protection, Freedom of Information:
Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information.
Information Governance:
All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner.
Equal Opportunities:
Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.
Health and Safety:
All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.
Infection Control:
All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy.
Risk Management:
All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.
Flexible Working:
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.
Safeguarding children and vulnerable adults:
Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Sustainability:
It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers monitors and equipment when not in use, minimising water usage and reporting faults promptly.
Smoking Policy:
The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.
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