Job summary The post holder will be required to provide a comprehensive administration and service co-ordinator role to ensure the smooth and efficient running of the service on a daily basis, assisting the Head of Imaging or equivalent to ensure key Performance, quality and financial targets are met, and the service is developed as per Directorate plans. The post holder will be responsible to motivate, lead and assist the administration team including Medical secretaries and Admin and Clerical Staff supervisors and other staff to ensure that all administration duties are carried out efficiently and in a timely manner. Main duties of the job To liaise with the Head of Imaging or equivalent with reference to strategic and operational requirements for all relevant patient pathways. Working towards Directorate objectives and effectiveness of the service. To manage and ensure validation of all diagnostic patient activity on a day-to-day basis, ensuring targets are met and resources are effectively utilised to maximise efficiencies. To act as Deputy RIS Manager working within the radiology MDT to ensure data is accurate. Address queries from staff and consultants regarding clinics, work schedules and other associated matters regarding capacity & performance. The post holder is responsible for the overall administration duties within the department to maintain an efficient and dedicated service, ensuring information systems are updated and monitored to provide accurate data to feedback to the Consultant and Management teams. Financial responsibility for the pay and non pay elements of your budget. The post holder will work in liaison with the Head of Imaging, Modality Leads, and Radiologists to ensure performance matches demand and capacity. Responsibility for planning and organising multi-disciplinary meetings in relation to streaming administration procedures across the Directorate. To ensure flexible working patterns are achieved to enable cross cover for leave within the Admin team, ensuring bank & Agency costs are minimal Please see job description for further details About us Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications Northampton General Hospital NHS Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire. Our Excellence Values Compassion Accountability Respect Integrity Courage We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Date posted 25 February 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Permanent Working pattern Full-time Reference number 265-6988647 Job locations Northampton General Hospital Cliftonville Northampton NN1 5BD Job description Job responsibilities To liaise with the Head of Imaging or equivalent with reference to strategic andoperational requirements for all relevant patient pathways. Working towards Directorateobjectives and effectiveness of the service. To manage and ensure validation of all diagnostic patient activity on a day-to-day basis,ensuring targets are met and resources are effectively utilised to maximise efficiencies. To act as Deputy RIS Manager working within the radiology MDT to ensure data isaccurate. Address queries from staff and consultants regarding clinics, work schedules and otherassociated matters regarding capacity & performance. To be actively involved in theadministration of the medical staffing timetable & rotas, influencing flexing capacity tomeet demand The post holder is responsible for the overall administration duties within the department to maintain an efficient and dedicated service, ensuring information systems are updated and monitored to provide accurate data to feedback to the Consultant and Management teams. Financial responsibility for the pay and non pay elements of your budget. The post holder will work in liaison with the Head of Imaging, Modality Leads, and Radiologists to ensure performance matches demand and capacity. Responsibility for planning and organising multi-disciplinary meetings in relation to streaming administration procedures across the Directorate. People/Management Excellence To ensure flexible working patterns are achieved to enable cross cover for leave withinthe admin team, ensuring bank & Agency costs are minimal To be responsible for managing the recruitment and selection process for new staffwithin the admin team and to be pro-active in developing strategies to retain staff in line with performance issues. To provide managerial leadership, managing sickness & absence, maintaining appraisalschedules and leading performance management issues within the admin team. Beingresponsible for staff development and training including the setting of individual anddepartmental targets for efficient ways of working. To take action to rectify deficienciesas and when appropriate, following HR Trust policies. To ensure that excellent communication channels are maintained with alldisciplines/departments both internal and external to the organisation, including staff, consultants, patients and visitors to the Trust. To attend and actively participate in appropriate departmental and Trust meetings. To challenge current ways of working within the 18 week pathways. Evaluate andmodernise pathways to ensure the smooth transition of patients between departments. To endorse the access policy, ensuring all Admin staff are fully aware of the waiting listguidance and that all other local policies and procedures are adhered to. To be able to interpret and analyse data in relation to all national performance targets,using the trust computerised systems, i.e., iPM, Infoview, or local computer systems such as CRIS, NBSS or BSU. To lead audits to ensure effective processes in accordance to the Access policy. To be responsible for the management of complaints relating to the administrationservice, actively seeking to resolve any issues at the time of notification, acting within the Trust guidelines. Represent the Directorate / Department and meetings as requested by the line Manager Job description Job responsibilities To liaise with the Head of Imaging or equivalent with reference to strategic andoperational requirements for all relevant patient pathways. Working towards Directorateobjectives and effectiveness of the service. To manage and ensure validation of all diagnostic patient activity on a day-to-day basis,ensuring targets are met and resources are effectively utilised to maximise efficiencies. To act as Deputy RIS Manager working within the radiology MDT to ensure data isaccurate. Address queries from staff and consultants regarding clinics, work schedules and otherassociated matters regarding capacity & performance. To be actively involved in theadministration of the medical staffing timetable & rotas, influencing flexing capacity tomeet demand The post holder is responsible for the overall administration duties within the department to maintain an efficient and dedicated service, ensuring information systems are updated and monitored to provide accurate data to feedback to the Consultant and Management teams. Financial responsibility for the pay and non pay elements of your budget. The post holder will work in liaison with the Head of Imaging, Modality Leads, and Radiologists to ensure performance matches demand and capacity. Responsibility for planning and organising multi-disciplinary meetings in relation to streaming administration procedures across the Directorate. People/Management Excellence To ensure flexible working patterns are achieved to enable cross cover for leave withinthe admin team, ensuring bank & Agency costs are minimal To be responsible for managing the recruitment and selection process for new staffwithin the admin team and to be pro-active in developing strategies to retain staff in line with performance issues. To provide managerial leadership, managing sickness & absence, maintaining appraisalschedules and leading performance management issues within the admin team. Beingresponsible for staff development and training including the setting of individual anddepartmental targets for efficient ways of working. To take action to rectify deficienciesas and when appropriate, following HR Trust policies. To ensure that excellent communication channels are maintained with alldisciplines/departments both internal and external to the organisation, including staff, consultants, patients and visitors to the Trust. To attend and actively participate in appropriate departmental and Trust meetings. To challenge current ways of working within the 18 week pathways. Evaluate andmodernise pathways to ensure the smooth transition of patients between departments. To endorse the access policy, ensuring all Admin staff are fully aware of the waiting listguidance and that all other local policies and procedures are adhered to. To be able to interpret and analyse data in relation to all national performance targets,using the trust computerised systems, i.e., iPM, Infoview, or local computer systems such as CRIS, NBSS or BSU. To lead audits to ensure effective processes in accordance to the Access policy. To be responsible for the management of complaints relating to the administrationservice, actively seeking to resolve any issues at the time of notification, acting within the Trust guidelines. Represent the Directorate / Department and meetings as requested by the line Manager Person Specification Skills Essential Ability to interpret data Proven staff management and supervisory skills Information technology skills including Microsoft, excel, word, power point Effective team facilitation and motivational skills Ability to manage conflict Good concentration skills with attention to detail, prioritising and working under pressure Desirable Project management skills Experience of change management Understanding of Clinical Governance Education, Training and Qualifications Essential Educated to degree standard or equivalent experience/qualification Desirable Experience in a senior admin position Knowledge and Experience Essential Knowledge of health systems and procedures. Worked across professional boundaries Proven ability in proactively solving complex problems Experience of undertaking Audits Ability to interpret data. Proven Staff management and supervisory skills Information technology skills, including Microsoft excel, word, power point, office (or equivalent) Desirable Experience using RIS and PAS systems Person Specification Skills Essential Ability to interpret data Proven staff management and supervisory skills Information technology skills including Microsoft, excel, word, power point Effective team facilitation and motivational skills Ability to manage conflict Good concentration skills with attention to detail, prioritising and working under pressure Desirable Project management skills Experience of change management Understanding of Clinical Governance Education, Training and Qualifications Essential Educated to degree standard or equivalent experience/qualification Desirable Experience in a senior admin position Knowledge and Experience Essential Knowledge of health systems and procedures. Worked across professional boundaries Proven ability in proactively solving complex problems Experience of undertaking Audits Ability to interpret data. Proven Staff management and supervisory skills Information technology skills, including Microsoft excel, word, power point, office (or equivalent) Desirable Experience using RIS and PAS systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northampton General Hospital Address Northampton General Hospital Cliftonville Northampton NN1 5BD Employer's website https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)