PCN Transformation Officer Digital Technology and Human Resource
The post holder is to support towards the effective functioning and development of the Primary Care Network (PCN). They will work alongside the Clinical Director, PCN Manager and Board members to build on current primary care provision, implement improvement and transformation aligned to local and national priorities and be committed to the shared purpose and vision of the network.
As a PCN Transformation Officer (Digital Technology and Human Resource) within the Health Village and Dearne Valley PCN you will play a pivotal role in the delivery and improvement of technology in ensuring excellent patient care and access. You will also manage various aspects of human resources within the PCN aimed at promoting employee progress and welfare.
Main Duties of the Job
The PCN Transformation Officer will help to develop, guide and oversee the strategic aims and objectives of the Network, ensuring that Practices and stakeholders have the relevant information and options to make informed decisions. The post holder is able to implement agreed plans and projects into business operations, with the ability to plan, monitor and evaluate practical improvements that will make a positive difference to patients and Practices within the PCN.
Digital Technology:
* Help to develop and oversee technological advancements within a Primary Care setting including the NHS App, SystmOne, Anima, Accurx, and other digital technologies.
* Improve adoption of new technology to enhance patient access and experience and increase PCN productivity.
* Review and improve the PCN's digital maturity and identify opportunities for digital optimization.
* Act as a champion providing training on the use of digital technologies to staff members across the PCN.
* Promote the use of digital technologies in healthcare to patients.
Human Resource:
* Provide an operational HR service to the PCN covering a wide range of HR matters supporting the PCN Management and Leadership team.
* Support employee relations, training and development, workforce planning, recruitment and retention, pay and reward, and occupational health.
* Manage the overall recruitment process for staff and ensure contracts and offer letters are issued appropriately.
* Conduct exit interviews and report on findings suggesting improvements.
* Assist managers in the application of HR policies and provide advice on HR issues.
Person Specification
Qualifications
* GCSE grade A to C in English and Maths.
* Level 3 CIPD qualified or equivalent experience.
Knowledge and Skills
* Ability to provide inspiration, guidance, and leadership to a range of stakeholders.
* Ability to utilise entrepreneurial skills to actively seek out opportunities that will positively impact the Network's Practices and patients.
* Ability to work autonomously and manage own workload while managing conflicting deadlines and priorities.
* Excellent verbal communication and presentation skills.
* IT proficiency in Microsoft Packages (Office, Teams, Forms, etc).
* Knowledge of NHS Systems: SystmOne, Anima, NHS App, Accurx.
Experience
* Experience of using technology to drive change and improvement.
* HR advisory experience.
* Understanding of contemporary HR policies and procedures.
* Experience of working within a primary care or similar healthcare environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
£30,000 to £36,000 a year depending on experience.
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