Job summary Helsby Health Centre is a busy GP Surgery. Patient Services team, is the first point of contact to all patients and visitors to the surgery. If you can work well within a team, and are friendly, caring and polite, is this role for you? Main duties of the job Admin / office duties First point of contact to all patients and visitors to the surgery. Dealing with patients Face to Face and on the telephone. Booking various appointments for Patients. Dealing with hospital correspondence. Dealing with outside agencies. Dealing with all types of queries from Patients. To prepare rooms for clinicians. About us Helsby Health Centre, is a very friendly, busy surgery. Five GP Partners One Salaried GP Trainee GP's Three ANP ( advanced nurse practitioners) Two Practice Nurses Three HCA ( Health care assistants) Patients Services Team Admin and Coding Team Secretaries Wellbeing Team Physio's Date posted 31 March 2025 Pay scheme Other Salary £12.50 an hour Contract Permanent Working pattern Full-time Reference number A0261-25-0000 Job locations Lower Robin Hood Lane Helsby Frodsham WA6 0BW Job description Job responsibilities Patient Service Team, administration duties. Dealing with patients face to face and on the telephone phone Keeping patient records up to date Booking various appointments for patients Giving test results to patients Dealing with reports and hospital correspondence Dealing with a variety of queries on a daily basis General admin duties Job description Job responsibilities Patient Service Team, administration duties. Dealing with patients face to face and on the telephone phone Keeping patient records up to date Booking various appointments for patients Giving test results to patients Dealing with reports and hospital correspondence Dealing with a variety of queries on a daily basis General admin duties Person Specification Experience Essential Any admin / office experience Desirable Admin / office experience Person Specification Experience Essential Any admin / office experience Desirable Admin / office experience Employer details Employer name The Helsby and Elton Practice Address Lower Robin Hood Lane Helsby Frodsham WA6 0BW Employer's website https://www.helsbyandeltonpractice.nhs.uk (Opens in a new tab)