Bookings Advisor
Newport
OTE 32-33k p.a
Our client, a prestigious automotive dealership, has an exciting opportunity for a Bookings Advisor to join their growing team.
Key responsibilities:
1. Make customer Service, MOT, and repair bookings for Porsche Customers.
2. Provide support to customers with their enquiries to make accurate bookings and identify opportunities to improve customer experience.
3. Keep customer notes up to date including future booking dates, customer details, and vehicle details.
4. Communicate offers clearly with details of the benefits to customers.
5. Follow up on customer enquiries with the Aftersales departments.
Key skills/experience:
1. Experience of working in a customer-centred role, either in person or over the phone is essential.
2. Great communication skills.
3. Attention to detail and accuracy with data processing.
Benefits:
1. 25 Days Holiday (plus Bank Holidays).
2. OTE £32,000 - £33,000.
3. Bonus scheme.
4. Contributory Pension Scheme.
5. Private Medical Insurance.
6. Regular Pay Reviews.
7. Life Assurance.
8. Servicing, Parts and Accessories Discounts.
9. Employee Assistance Programme.
10. Staff Referral Scheme.
11. Learning and Development.
12. Enhanced Family Leave.
13. Volunteering Opportunities.
14. Onsite Parking.
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