Are you an experienced Mortgage Case Manager looking to make your mark in the world of Secured Loans? Join a fast-growing, innovative financial services leader that’s revolutionizing the industry with cutting-edge technology. If you thrive in a fast-paced, high-volume environment, this is the perfect opportunity for you About the Company: Our client, a household name and market leader in their niche, employs over 150 people across the UK. As a true disruptor in financial services, they’ve built a bespoke platform designed to empower their Case Managers to work more efficiently and process a high volume of cases without compromising quality. Why You’ll Love This Role: As a Secured Loan Case Manager, you'll take ownership of the entire case journey, from 'Pack In' to 'Funded', ensuring a seamless and stress-free experience for each client. This role is all about attention to detail, exceptional client service, and meeting strict deadlines with confidence. Key Responsibilities : Full Case Management : Own the end-to-end process of packaging client cases, ensuring a fast and smooth journey from start to finish. Secured Loan Expertise : Process secured loan and second charge mortgage cases with precision and adherence to deadlines. Client & Adviser Communication : Maintain excellent communication with clients and advisers throughout the loan process, ensuring clarity and satisfaction at every stage. What You Bring : 2 years experience in a whole of market business in case management or packaging/processing. (Essential) Knowledge and experience with secured loans or second charge mortgages. Ability to work to strict deadlines while maintaining high levels of organization and attention to detail. CeMAP qualification (fully or part-qualified) is advantageous, but not essential. Excellent communication, organization, and presentation skills. Perks & Benefits : Competitive Salary & Commission : Be rewarded with a top-tier salary and an excellent monthly bonus structure. Remote Working : Enjoy a fully remote position with all necessary IT equipment and software provided to help you succeed. Flexible Benefits : Choose benefits that suit your lifestyle through a flexible benefits portal. Health & Wellbeing : BUPA health insurance and a comprehensive pension plan. Paid Holidays : Relax and recharge with paid holiday time. Join a company that values innovation, efficiency, and its people. Apply today and take the next step in your secured loans career