Operational Coordinator - Head, Neck, Eyes and Plastics
Band 5
Main area: Head, Neck, Eyes and Plastics
Grade: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week (Mon - Fri)
Job ref: 320-SURG-1131
Site: Royal Derby Hospital
Town: Derby
Salary: £29,970 - £36,483 pro rata pa
Salary period: Yearly
Closing: 21/11/2024 23:59
Interview date: 05/12/2024
Join us and help make a real difference to our Trust.
Job overview
An opportunity has arisen for a flexible and motivated individual to join the Head, Neck, Eyes and Plastics Business Unit Management Team as an Operational Coordinator. This is an exciting role for someone wishing to develop their operational management experience.
You will be responsible for the day-to-day operational running of the Administration Teams to facilitate the smooth and efficient running of the services. You will also work closely with the Service Coordinator and Service Manager to support the delivery of key performance management targets within the Business Unit.
You will play a key role in the operational support of the Business Unit, working closely with Lead Clinicians, Clinical Team Leaders, and staff to ensure the systems and processes are in place to meet local and national targets.
You will be required to ensure the effective delivery of services by providing leadership, support, and guidance on operational-related issues to both clinical and non-clinical staff.
Leading on initial stages of grievance and discipline, appraisals, acting as an appointment panel member, ensuring that appropriate training is delivered to staff, reviewing work performance and progress.
Main duties of the job
Your main duties will include managing the Business Unit's administrative teams, providing operational support to the services with the support of the Service Coordinator and assisting with service development objectives.
Closing date of applications: 21st November 2024
Interview date: 05th December 2024
Minimum Requirements
* Educated to degree level or equivalent experience
* Leadership or business administration qualification or equivalent experience
* Experience working in a senior administration role including management of staff
* Advanced IT literacy
* Knowledge of the full range of operational administrative duties
Communication
* Experience of communicating with a wide variety of staff
* Experience of dealing with patient complaints and queries
Analytical Skills
* Ability to analyse financial and performance statistics
Organisational Skills
* Ability to prioritise workload under pressure
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
Most of our posts are subject to a DBS check; however, having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.
Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.
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