About the role
Network Performance Analyst
Location: Washington / Homeworking
Permanent
37 hours per week (flexible working arrangements will be considered)
Salary: £36,993 - £46,241 (depending on experience)
Are you passionate about the environment and data? We have an exciting opportunity to join our wastewater performance team as a Network Performance Analyst, where you’ll work with data collected from our newly installed river water quality monitors.
In this role, you will play a key part in ensuring the effective operation and maintenance of the wastewater network. You’ll manage and respond to alerts from river water quality monitors, as well as additional monitors across the network, helping to safeguard water quality and protect the environment. Ensuring compliance with permits and accurate environmental reporting will be a crucial part of your work, as you validate and collate regulatory data. Collaborating closely with operational teams and contractors, you’ll ensure high levels of monitor operability, directly supporting efforts to reduce pollution incidents and environmental spills.
With a strong background in wastewater and exceptional data analysis skills, you’ll provide key insights that help team leaders and managers make effective business decisions, identify areas for improvement, and maximise performance. Managing maintenance requests and alarms will also be part of your responsibilities, ensuring timely upkeep of our monitoring fleet and the efficient use of resources.
Reporting and presenting data to stakeholders will be a regular part of your role, so accuracy and clarity are essential. We’re also looking for someone with an innovative mindset, always seeking ways to enhance current processes and drive improvements. If you’re ready to make a difference and use data to protect our environment, we’d love to hear from you.
About you
We’re looking for someone with a flexible and proactive approach, able to prioritise tasks effectively in a fast-paced environment. While knowledge of the wastewater network and treatment processes is beneficial, it’s not essential as we’re more interested in your ability to collaborate, solve problems, and drive positive change.
As a strong team player, you’ll support others in decision-making, building effective relationships across teams and stakeholders. Your communication skills will be key, alongside a strong ability to analyse data and present your findings clearly. With excellent literacy, numeracy, and interpersonal skills, you’ll help us embrace innovation and continuously improve the way we work.
About us
Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply.
Our benefits
* Generous holiday entitlement starting 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
* Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
* Free access to local attractions.
* A fantastic discount scheme, with savings on days out, shopping, travel and more.
* Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
* Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
* Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
* Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
Please note this role may require a DBS to be completed prior to employment.
Interviews will take place w/c 28 April 2025.
About us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.
Our values
Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.
Our values are:
1. Results Driven: We take responsibility for achieving excellent business results.
2. Ethical: We are open and honest and meet our commitments with a responsible approach to the environment and our communities.
3. Customer Focused: We aim to exceed the expectations of our internal and external customers.
4. Innovative: We continuously strive for innovative and better ways to deliver our business.
5. One Team: We work together consistently, promoting co-operation, to achieve our corporate objectives.
Colleague benefits
We’re the great company we are because of you – our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.
To find out more about our benefits, see our benefits booklet attached to this advert.
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