Job Description
Product Support Engineer £30,000 to £40,000, dependant on level (junior through to senior applications welcome!) SwadlincoteMonday to Friday daysOffice based with occasional site travel
The Engineering & Manufacturing division of SF Recruitment is currently recruiting for a Product Support Engineer to be part of an expanding team with a well-established business who supply into the construction industry. This role could also suit a Sales Engineer / Project Engineer / Technical Support Engineer.
Scope of role
• Oversee a portfolio of projects, with a strong customer focus.• Work closely with the design team to ensure drawings will meet customer expectations.• Ensure all project documentation is updated and present in the project folder.• Offer technical support to both existing & new customer queries, demonstrating a high level of technical / engineering knowledge.• Work with production to ensure drawings are issued in time and are accurate to reduce non conformance issues.• Work with design, production & customer to ensure agreed time-lines are being met.• Manage multiple projects, ensuring they are consistently delivered within expected cost, quality and time-frame. • Hold regular review & update meetings with customers.
The Product Support Engineer
• From an engineering, construction or building products background.• Can demonstrate project management skills with some industry experience (dependant on level).• Confident communicator with a passion for delivery high levels of technical support and project guidance.• Ambitious, with the desire to work to a high level of competency and project management (with support and training)• Ability to utilise IT tools to manage time & workload effectively.• A UK driving licence would be highly desirable - there is the need for occasional customer visits.
Please apply now to express an interest and a member of the engineering division will endeavour to make contact with all suitable candidates, within two working days.