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Admissions Administration Coordinator (FTC) Higher Education, Cambridge
Location:
Cambridge, United Kingdom
Job Category:
Administrative
EU work permit required:
Yes
Job Reference:
NEWAMISS_1740061801
Job Views:
10
Posted:
20.02.2025
Expiry Date:
06.04.2025
Job Description:
Recruitment Hunters are recruiting for Admissions Administration Coordinators for their Higher Education client based in Cambridge.
We have 3 Fixed Term Contracts available starting ASAP till the end of December 2025, with a possibility of an extension or a permanent opportunity at the end of the FTC term (More-or-Less 10Months FTC). These roles would suit a Graduate who has excellent Administration and Customer Service experience to assist Students with the admission application process for a university.
The post holder will be required to provide a fast, efficient and welcoming service for all customers, internal and external, proactively pursuing student recruitment and conversion onto academic courses, within the Central Admissions team. The post holder may be required to work weekends or extra hours during peak season or busy periods.
Key Purpose of the Role – Administration Admissions - Higher Education
Responsibilities
1. Process student applications from initial enquiry to arrival, ensuring turn-around times within agreed standards of time and accuracy.
2. Take overall responsibility for a regional or process area within the department and manage the processing of all applications and enquiries for that area, including working with the Recruitment team on conversion campaigns as required.
3. Act as the support for another area within the Admissions team, providing cover for the primary Admissions Coordinator during absences and support in busy periods.
4. Provide assistance in general to other product/regional areas within the team as directed to ensure the team meets its turn-around promises.
5. Maintain the accuracy and completeness of student databases, both for internal purposes and for external compliance purposes.
6. Prepare accurate and timely paperwork, including but not limited to offer letters, pre-arrival information, and final acceptance letters.
7. Provide efficient and courteous communications with all customers, internal and external.
8. Maintain positive and constructive relations with colleagues, particularly with the Recruitment team and centres.
9. Maintain a good working knowledge of the Admissions software and databases.
10. Maintain a good working knowledge of the firm's portfolio of centres, courses, special offers, and entry requirements, in order to provide suitable advice to applicants, and to accurately assess applications.
11. Maintain a reasonable knowledge of compliance issues, including UKVI requirements, visa regulations, and other compliance requirements.
12. Undertake other duties not specifically stated above, which from time to time are necessary for the effective performance of the business without altering the nature or level of responsibility involved.
Education and Skills – Admissions Coordinator - Higher Education
Education
1. Educated to degree level or equivalent (Big Preference)
2. Strong administrative skills, with the ability to manage a busy workload, prioritise work, and meet tight deadlines.
3. A high level of professionalism and excellent customer service skills.
4. Strong written and oral communication skills.
5. Excellent attention to detail, cultural awareness, and sensitivity.
6. Competent user of Microsoft Office package.
7. A team player who will provide support as required to other areas within the team.
Desirable
1. Experience of CRM systems/customer databases
2. Experience of working in a global business and/or education environment
3. Experience in a distance Sales environment
4. Knowledge of the British/US education systems and visa regulations
The roles will be on a 10-month FTC term and Hybrid Working – 2 days from the office, though in busier times the team may work for more days. Cambridge based. The salary will be £23,000+ Negotiable + Excellent Benefits.
If this Admissions Coordinator position sounds like you, then please forward your CV to Steve at Recruitment Hunters.
"Let us do the hunting...so you don't have to!"
Recruitment Hunters is an independent recruitment agency who recruit for the Higher Education Sector in London, Cambridge and Surrounding.
Job Requirements:
*Graduate with Strong Administration and Customer Service experience
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