Job Description
Gloucester
£40,000+ DOE + Bonus
45 hours Mon-Fri and Saturdays on rota.
We are looking for an experienced and dedicated workshop controller to help lead and inspire the workshop team at our Mercedes-Benz Dealership in Gloucester.
To manage the flow of work through the workshop, ensuring quality and compliance of all works carried out. A focus on maximising utilisation and ensuring technicians are working efficiently, safely and to all guidelines. To guide the workshop team to deliver exceptional customer service, whilst ensuring profitability, and that all company policies and procedures are adhered to at all times.
This role will be perfect for you if you:
* Industry qualifications achieved to a minimum of Level 3 Vehicle Maintenance and Repair or mechanical engineering (all modules completed).
* Strong passenger car knowledge and experience.
* Process driven.
* Previous experience as a senior technician.
* Strong technical background.
* Good interpersonal, leadership and organisational skills.
* Willingness to learn and adapt.
* Self-motivated, energetic & able to motivate others.
* Leadership & the ability to delegate.
* Ability to work under pressure and to multi-task in a busy environment.
* Ability to prioritise work.
* Great communication, verbal and written, and ability to inspire others.
* Supervisory experience.
Benefits:
* Working for an official Great Place to Work? and UK Best Workplace for three years running!
* Working for a UK Best Workplace for Wellbeing.
* Working for a UK Best Workplace for Development.
* Working with our award-winning team we have been named 'Service Provider of the Year' at the WhatVan? Awards 2022 and winners at the IOIC Employee Engagement Awards.
* Recipients of the Bronze Award under the Armed Forces Covenant.
* Access to 100s of employee perks on Perkbox.
* Auto-enrolment pension.
* A day off for your Birthday.
* Enhanced Maternity and Paternity policies.
* Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP with 24HR Online GP access and second Medical Opinion).
* Mental Health First Aiders in the business.
* Employee-led Veterans support group.
* Reward and recognition programmes, including our annual company awards.
* Annual appraisals programme and progression opportunities.
* Manufacturer training and access to our in-house training hub.
* Long service recognition which includes additional annual leave.
* Branded uniform and overalls.
* Boot allowance.
* Death in service benefit.
* Ongoing investment in company facilities and working environments.
* 20 days of annual leave per year plus Bank Holidays.
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